Behind the Brilliance

In this episode of Behind the Brilliance, co-hosts Danielle and Ashtyn get candid about their worst lash appointments, early career mishaps, and the technique mistakes nobody prepared them for. From mega volume disasters and allergic reaction protocols to client communication, isolation standards, and why ongoing education matters at every stage, this conversation is honest, practical, and full of takeaways for lash artists at any level.

TIMESTAMPS:

0:00 – Introduction and episode setup

0:16 – Worst lash appointments and mega volume disasters

0:42 – The lash artist Instagram mix-up

2:23 – Removing lash sets and handling allergic reactions

3:28 – Early lashing mistakes and extra-thick classic lashes

5:25 – Navigating client feedback and unhappy clients

6:40 – Troubleshooting retention and allergic reactions

8:04 – The hardest parts of learning and testing curls

10:38 – Pinching vs. rolling fanning techniques

12:51 – Mastering isolation and adhesive amount

14:09 – Customizing lash curls and handling timing pressure

15:53 – The importance of lash cleansing

17:15 – Adhesive lifespans and communication tips

18:40 – Fixes for technique errors and continuing education

19:54 – Mid-set adjustments and addressing overconfidence

21:12 – Ashtyn's retention fail and client-side troubleshooting

•  Join the Brilliant Insider Community: www.skool.com/brilliant

•  Shop Brilliant Lash Pro: brilliantlashpro.com

•  Adhesive Monthly Club (first month 50% off): brilliantlashpro.com/amc

•  Instagram: @brilliantlashpro  |  Ashtyn: @lashandtatsxash  |  Coaching: @thelashexecutive

Episode 2 of Behind the Brilliance is here, and we brought receipts.

Danielle and Ashtyn do something most brands would never do: a live, unfiltered comparison of Softline lashes against competitor brands, including the line Danielle herself was using before Softline existed.

In this episode:

•  What was wrong with previous Brilliant lash lines (Jupiter): Danielle is brutally honest

•  The years of sampling and artist feedback that built Softline

•  Live fan demo: Softline vs. Jupiter vs. two competitor brands

•  Value breakdown: 20-line trays at $17 vs. competitors' 16-line trays at $17.90

•  The caterpillar effect and why blunt-tipped lashes ruin a natural look

•  Lash lesson: choosing the right curl (C, CC, D) for your client's eye anatomy

•  What's coming: eco-friendly packaging, brown lash samples, and new single sizes

•  Join the Brilliant Insider Community: www.skool.com/brilliant

•  Shop Brilliant Lash Pro: brilliantlashpro.com

•  Adhesive Monthly Club (first month 50% off): brilliantlashpro.com/amc

•  Instagram: @brilliantlashpro  |  Ashtyn: @lashandtatsxash  |  Coaching: @thelashexecutive

Welcome to Behind the Brilliance, the podcast where Danielle (17-year lash artist, educator, and founder of Brilliant Lash Pro) and Ashtyn (4-year lash artist and content creator) go deep on the products, philosophies, and real talk that built one of the most trusted names in professional eyelash extension supplies.

In Episode 1, we're pulling back the curtain on Brilliant Lash Pro's adhesive line, and we're not holding back.

We cover:

•  Why Brilliant Lash Pro has NEVER carried a bonder or primer, and why we think you don't need one

•  The full story behind our three adhesive variants: Black Magic (our bestseller), Onyx High Humidity, and Onyx Low Humidity

•  How humidity inside your salon (not outside!) affects your lash retention — and how to track it properly

•  The 4-week adhesive replacement rule every lash artist should follow to protect their retention and reputation

•  An unboxing of our Adhesive Monthly Club (AMC) — including the healing crystal surprise inside every box

Danielle has a background in biochemistry, has been lashing for 17 years, and has worked with the same manufacturer for 12 years. This isn't just product talk. It's the science, the history, and the passion behind every formula.

•  Join the Brilliant Insider Community: www.skool.com/brilliant

•  Shop Brilliant Lash Pro: brilliantlashpro.com

•  Adhesive Monthly Club (first month 50% off): brilliantlashpro.com/amc

•  Instagram: @brilliantlashpro  |  Ashtyn: @lashandtatsxash  |  Coaching: @thelashexecutive