In this episode of the NovoEdTalks podcast, Melissa sits down with Stephanie Lauridsen, Manager of Training at Jack In the Box, to discuss the challenges of training a diverse audience of restaurant employees. Stephanie shares insights into the unique demands of quick-service restaurant training, including the need for quick adaptation to market trends and the challenges of training in noisy, distracting environments. She emphasizes the importance of technology in delivering effective training solutions and highlights the role of empathy and creative design in addressing learner needs. Tune in to gain valuable perspectives on navigating the evolving landscape of employee training and development in the restaurant industry.