Behind The Mask

Pat Kelly and I have had some amazing guests on Behind The Mask but nothing quite prepared us for this. Sit back and immerse yourself in this masterclass courtesy of leading shopper & consumer behaviouralist, Ken Hughes. From signing up for the wrong race, to the five components needed for recovery, this episode is jam packed with inspirational insights. For anyone who has been lucky enough to take in one of Ken's keynotes, you'll know that this is a must listen. With the added benefit that for the most part, our dynamic duo piped down for once.

In which the two grumpy old gits eschew any guests in favour of fighting it out to see which one can be more waspish than the other. And although at once acerbic and curmudgeonly, my colleague Pat Kelly wins that particular battle by a country mile. Mind you, in doing so, he also talks an awful lot of sense. From Biden to lockdown to face coverings to the vaccine, it's all here in one neat little package.

Hang on to your hats, splice the mainbrace and close the curtains because this is one ripsnorter of an episode. We were privileged o welcome founder of ShopAppy Dr Jackie Mulligan and what an awesome discussion it turned out to be. 

We've only been going since lockdown 2.0 but already, we've had some great guests on and picking the highlights was rather more tricky than at first thought, there have been so many.  But if it's retail you're after, look no further, there are some real gems here. So why not pour a glass of something you fancy and settle in for half an hour of pure retail gold. Oh, and there's even the Marbella megastar himself, Pat Kelly, making an appearance here and there. But don't let that spoil it for you.

From The Apprentice to the darling of the media to running her own successful retail business, Fran Bishop is never far from the spotlight. So why she agreed to come on the Show and talk to a couple of old has beens goodness only knows. But we're glad she did because there's some retail nuggets in this episode. Not to be missed! 

Pat and Andrew were delighted to welcome the Co-Founder of valued partners Qudini, Imogen Wethered onto the Show. If you want to learn all about queuing and appointment apps this one's for you. Qudini work with some of the UK's most prominent retailers including Asda and Burberry. "Covid has been a catalyst for many things but above all it has once again focused retailers on what matters most, the customer" Imogen Wethered.

At Behind The Mask we were delighted to welcome some retail royalty for this episode, none other than former CEO of Iceland, Wickes & Focus, Bill Grimsey. We covered a lot of ground in this one including the great supermarket business rates gift back, Build, Back, Better and some forthright views on what more the retail industry could be doing to help itself through this pandemic. Get ready, because this one's a Christmas cracker!  

With the sad news of the demise of Arcadia and Debenhams, Pat and I were delighted to welcome the Chief Executive of Retail Economics, Richard Lim onto the Show. But don't worry, it wasn't all doom and gloom, as well as the serious business of retail, listen to us discuss Scotch eggs, eating Christmas lunch on the patio and a strange marriage which took place in Borat's home country.

We were thrilled o welcome the retail guru, MD of Globaldata, Neil Saunders to the Show. Pat couldn't quite contain himself, so whilst he went to  gather himself together, Andrew enjoyed a chat with Neil about all things Covid, the vaccine, and especially a view from America, which, we can assure, makes for fascinating listening. 

Episode 4 of the fortnightly face-off, the bi-weekly banter between Andrew & Pat. Tune in to hear them bicker about all things Covid. Featuring this week, Boris, Carrie, anti-vaxxers, the vaccine and the Swedish experiment. Oh and a couple of quirky tales to keep you amused (even if the rest of it doesn't). Remember - keep 'em peeled.