In this episode of Behind the Wall, Paul sits down with Adam and Andrew from New Plumbing Solutions.NPS is not your typical plumbing business. From its early days in Melbourne’s inner north to becoming a fast-growing national team of around 450 people, the company has built its name around technology, innovation, customer experience, water efficiency and culture.Adam and Andrew talk through the story behind NPS, how the business grew so quickly, why values and onboarding matter, and how technology is changing the way plumbing businesses support customers.They also get into water monitoring, leak detection, sustainability, women in plumbing, apprenticeships, training, customer partnerships and why relationships still sit at the centre of good business.A great conversation about growth, innovation, culture and the future of commercial plumbing in Australia.

In episode 4 of Behind the Wall, Paul sits down with Aaron and Rob from Trec Plumbing for our first duo episode. This one is a proper mix of laughs, honest stories and real industry chat.

The boys talk about how they got started in plumbing, the early days of running their own businesses, joining forces, moving from domestic work into commercial and EBA projects, and the lessons that come with building a team and taking on bigger jobs.

From clean pants vs dirty work, to underquoting, getting thrown in the deep end and learning the hard way, this episode is a look behind the scenes at what it actually takes to grow a plumbing business. A relaxed chat with plenty of good stories, a few hard truths, and some solid insight for anyone in the construction industry.

After speaking with over 550 contractors, we’re unpacking the five biggest concerns we’re hearing on site: Price vs cost, building stronger teams, being selective with work, investing in systems and structure and reviewing your supply chain.

This episode is about helping contractors stay profitable, prepared and ready for what’s next.

From apprentice on the tools to building one of Victoria’s most 'Elite' commercial plumbing businesses. Episode 2 of Behind the Wall features Stephen McGhee from Melbourne Elite Plumbing.

We break down his journey building a plumbing company from scratch in Victoria, the shift from tradesman to owner, and the realities of scaling. We also get into what’s changed in 2026 and how global conflicts and supply issues are hitting job sites across Australia.

Episode 1 of Behind the Wall podcast. How has the war in the Middle East affected every job site in Australia. Tim Phillips and Paul Higginson talk about the state of the construction industry in 2026. PVC prices, supply chain crisis and more.