Mike and Doug welcome Chuck Bartley, a 22-year veteran of Alcoa Wheels, most notable for his leadership within the Warranty, Technical and Field Service departments and a legend in technology maintenance. He is a career-long member of TMC and is now a Sergeant at Arms, Meeting Mechanic, mentor, member of S2 Group Studies and a Task Force Chair for an RP.
The guys talk “war stories,” discuss how best to rectify poor customer practices and Chuck’s most memorable training class. Bottom line: wheel lubrication is essential and must be used properly to prevent wheel-offs, corrosion and create optimum torque.
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