Join us for an insightful episode with Liz Gaskin-Payne, a leader at IAG Loyalty, as we explore the fascinating world of customer loyalty programs and digital transformation. Liz shares her unique career journey, beginning as a broadcast engineer and evolving into a pivotal figure in loyalty management. Throughout her journey, she has developed invaluable skills that revolve around problem-solving, customer engagement and strategic thinking.

In this episode, we delve into how data and AI are reshaping customer experiences in a rapidly changing landscape. Liz discusses the importance of personalisation in loyalty programs and the necessity of understanding customer behaviours for successful engagement.

Visit AND Digital's website here for the latest episodes and to stay informed.

Follow us on:
Linkedin: and_digital
X: AND_digital
Insta: and.digital

How can sports shape leadership? In this episode, Dan Jowett, Senior Manager at Etihad Airlines, shares how coaching elite football teams influenced his leadership style. From his civil service roots to British Airways and Etihad, Dan’s journey offers insights into resilience, emotional intelligence, and team dynamics.

Discover how diverse “rainbow teams” drive innovation, why asking the right questions matters, and how aligning teams toward a common goal fosters success. Dan also unpacks the role of trust, managing change, and how data-driven innovation is transforming aviation. 

Visit AND Digital's website here for the latest episodes and to stay informed.

Follow us on:
Linkedin: and_digital
X: AND_digital
Insta: and.digital

What if navigating the fast-paced world of technology and digital transformation could be as thrilling as a mountain climb? Join us for an engaging conversation with Andy Lole, Chief Technology and Product Officer at Travel Chapter, as he shares the fascinating twists and turns of his career journey. 

Andy’s insights offer a roadmap through the complexities of project management and leadership in tech. He underscores the critical need for contingency planning and adaptability. His journey illustrates the art of aligning business visions with investment strategies, ensuring growth is both sustainable and strategically sound.

His leadership philosophies, influenced by experiences in diverse cultures, offer a unique perspective on talent retention and team scaling in the digital age. From the logistical challenges of remote teams to the cultural nuances of global business, Andy’s insights are invaluable for anyone looking to steer their organization through the modern landscape of digital transformation. 

Visit AND Digital's website here for the latest episodes and to stay informed.

Follow us on:
Linkedin: and_digital
X: AND_digital
Insta: and.digital

Join Lynn Campbell, Director of Assisted Customer Experience at Sky, as she shares her inspiring journey from an anatomy degree to tech leadership. Learn how adaptability and continuous learning shaped her path, including milestones like returning to work after maternity leave and enriching her career through counseling.

Lynn delves into digital transformation projects like billing migrations and launching Sky Glass during the pandemic, highlighting team motivation, clear communication, and AI’s role in customer experiences. She also discusses talent recruitment, the value of apprenticeships, and fostering diversity. Perfect for anyone navigating tech’s fast-paced world, this episode is packed with insights on embracing change and leveraging strengths.

Visit AND Digital's website here for the latest episodes and to stay informed.

Follow us on:
Linkedin: and_digital
X: AND_digital
Insta: and.digital

What if your neurodiversity could be your ultimate career superpower? Join us as we sit down with Pete Brown, Engineering Lead at Lloyds Banking Group, who shares his remarkable 15-year journey from graduate scheme entrant to digital lab leader. From eye-opening customer-facing roles to complex data center migrations and transformative mentorships, Pete reveals the pivotal experiences that have shaped his career.

 Discover how he has navigated the nuances of a regulated industry while leveraging his unique strengths to drive IT transformation with significant business impact.

Visit AND Digital's website here for the latest episodes and to stay informed.

Follow us on:
Linkedin: and_digital
X: AND_digital
Insta: and.digital

Host: Simon Holden
Guest: Kes Juskowiak, Transformation Director, Scottish Water

Ever wondered how you can transform from a scientist to a leading digital innovator?

Join us for an engaging conversation with Kes Juskovac, a Transformation Director at Scottish Water. Kes recounts his journey from science to leading groundbreaking digital transformations.

You'll learn about Kes's early work on public health issues, his pivotal role in managing Scotland’s drought responses, and how these experiences have shaped his leadership style.

Kes’s emphasis on teamwork, innovation, and empowerment offers invaluable lessons for aspiring leaders.

Visit AND Digital's website here for the latest episodes and to stay informed.

Follow us on:
Linkedin: and_digital
X: AND_digital
Insta: and.digital

Join us as Alex Allen, a Digital Product Leader at Aviva, shares his journey from tech consultant to leading mobile products.

Discover how seizing internal opportunities led to significant projects like re-platforming the MyAviva app. Alex talks about balancing innovation and responsibility in finance, transforming company culture, and exploring global opportunities. 

We also discuss Aviva’s "One Aviva" initiative for holistic customer experience, and the importance of collaboration and storytelling in successful digital transformations. 

Tune in for insights into thriving in tech and digital transformation.

Visit AND Digital's website here for the latest episodes and to stay informed.

Follow us on:
Linkedin: and_digital
X: AND_digital
Insta: and.digital

Ever wondered how to bridge the digital skills gap while fostering innovation within your organisation? Discover the secrets as we celebrate our 10th anniversary with a special guest, Stuart Munton, Chief for Group Delivery at and Digital. Stuart takes us on a journey through his key roles in shaping the company's coaching, academy, and delivery consulting divisions. He shares how his initial discussions with founders Stephen Patterson and Paramjit inspired a mission-driven approach to upskilling and talent development, ensuring that our clients and AND stay ahead in the ever-evolving tech landscape

Learn from real-world examples, like Aviva, showcasing the power of collaborative delivery. Discover our efforts to support diversity and inclusion through initiatives like AND She Can, Google Digital Garage and the Institute of Coding, aimed at upskilling disadvantaged communities. 

We also explore AI's future impact on closing the digital skills gap. Stuart explains how AI tools are transforming productivity in software development while emphasising human creativity. He also underscores the need for education systems to focus more on human-centric skills. Stuart wraps up with advice on building strong communities and fostering curiosity in the digital age. 

Visit AND Digital's website here for the latest episodes and to stay informed.

Follow us on:
Linkedin: and_digital
X: AND_digital
Insta: and.digital

Ever wondered how big companies like Nationwide Building Society handle big changes? Angela Lomas, an expert in making products better, joins us. She's worked at banks like Triodos and Royal Bank of Scotland. Angela talks about how important it is to focus on customers and understand how they feel during changes. She tells us about Nationwide's data platform, which helps them understand what customers want while being careful with their information.

Angela shares the ups and downs of Nationwide's journey from old ways of working to newer, agile methods. She talks about how important it is for teams to talk well and work together, even when they're different. She also talks about how different experts like technical, managers, and designers work together to make new ideas.

Join us as we learn how Nationwide deals with change, with Angela Lomas as our guide.

Visit AND Digital's website here for the latest episodes and to stay informed.

Follow us on:
Linkedin: and_digital
X: AND_digital
Insta: and.digital

Join us in our latest podcast for an insightful conversation with Charlie Bell, a seasoned leader at Contentful. With almost two decades of experience in digital transformation, Charlie's journey from engineering to driving transformative projects and now in a key commercial role at Contentful offers a fresh and dynamic perspective on the evolving digital world.

We delve into the role of Contentful in digital transformation, exploring its evolution over the past decade and uncovering lesser-known aspects of the platform. Charlie shares his insights on the current challenges and exciting developments at Contentful, highlighting the intersection of technology and business strategy and the need to innovate or risk stagnating.

We explore the shifting dynamics of the digital landscape, from Contentful's origins primarily with developers to its increasing collaboration with marketers. Charlie reflects on his multifaceted career, drawing from experiences on both sides of the table to offer valuable insights into navigating digital transformation effectively.

One key focus of our discussion is on composable architectures and the importance of the MACH Alliance in digital transformation. Charlie sheds light on the concept of composable architectures, underscoring its significance in empowering organisations.  

Charlie shares anecdotes of organisations navigating challenges in selecting digital solutions and managing platform transitions, offering practical strategies for success.

Join us for valuable insights and practical advice on digital transformation success in today's rapidly evolving digital landscape.

Visit AND Digital's website here for the latest episodes and to stay informed.

Follow us on:
Linkedin: and_digital
X: AND_digital
Insta: and.digital