02.21.2023 - By The Human Centered Design Network
In this episode I speak Ben Reason, Founding Partner of Live|Work in the UK. Ben has co-authored Service Design from Insight to Implementation and Service Design for Business: A Practical Guide to Optimizing the Customer Experience released in 2016. In this conversation we chat about a few things, but mainly around Ben’s own journey through Design, starting out in Liverpool in the mid-90’s and his entry into the world of Service Design later that decade.
We chat about the work Live|Work do and also a new framework titled Three Velocities of Change - what this means, where it originated and why this is so important to not only Ben, but to the LiveWork team.
https://www.linkedin.com/in/breasy/
https://www.linkedin.com/feed/update/urn:li:activity:7008020506171875328/
https://liveworkstudio.typeform.com/to/KQpMlnmc?typeform-source=www.linkedin.com
Other useful links
Become a Patron of This is HCD / Become a Patron
Sign up to This is HCD Newsletter / Stay up to date with This is HCD
Learn more with This is HCD / Courses on Service Design, Human Centered Design, UX Design, Research
Coaching for Change-Makers / Coaching & Mentoring for Innovators & Change-Makers
FREE GUIDE - 7 Days of Awesome Journey Map Tips: FREE 7-DAY GUIDE - Killer Journey Mapping Tips
Follow Gerry Scullion on Twitter / gerrycircus
Follow This is HCD on Twitter / thisishcd
Learn more about your ad choices. Visit megaphone.fm/adchoices
Learn more about your ad choices. Visit megaphone.fm/adchoices