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This is a recording of an internal conversation between Soracom product manager and customer reliability engineer Felix (Shay) Hsieh, and Soracom partnership manager Richard Halliday during one of Felix’s monthly AMA office hours calls in which he invites anybody in the company to ask any questions they have.

In this week's episode, you’ll get some very specific examples of what happens when teams of cellular network engineers partner up with cloud engineers to break new ground in the world of connectivity operations.

Some of the best IoT product experiences come down to anticipating the small things. That means building the tools and networking options that IoT engineers, hardware developers, field support technicians, QA specialists, or IT teams can use to do their jobs faster, gain more control, or streamline non-negotiable things like security. For many deployments, that means addressing old problems in new ways.
This can include:

• Managing the time, expense, and security risks of static IPs
• Navigating the number of hoops you need to jump through to configure VPNs and private networking over cellular
• Diagnosing network traffic issues and perform packet analysis over cellular networks
• And more.

I’ve listened to this conversation half a dozen times and always seem to take away something new about the differences between traditional cellular data networks and examples of what the future looks like for IoT-optimized cellular networks and how engineering teams are modernizing the experience for those responsible for building and maintaining networks of IoT devices.