In this episode, I talk with Caty Witt, who is a multi-unit PostNet franchise owner in Arizona and California. Caty shares her story, how she got started and how she started scaling into multiple stores. She also shares lessons she has learned from scaling her business, working with others to review and enhance performance, and what she's most excited about as she continues to scale her business.

In this episode, I talk with Jason Wong, who with his wife Wati started a Studio Pilates International franchise in Williamsburg, Brooklyn, New York. Wati comes from the corporate world as a management consultant in banking and Jason spent the last two decades building and operating businesses in the hospitality and wellness industries across New York. 

They decided to open their studio after Wati discovered Studio Pilates during the pandemic and became deeply committed to the method. Pilates helped her feel stronger, more balanced, and energized—physically and mentally—which resonated with both of them as they were entering a new chapter in their lives. 

In this enlightening conversation, Jason shares how they've built a very successful operation, how they offer referral credits to clients who refer their friends and leadership lessons that have allowed them to create an exceptional client experience at one of the fastest growing franchise brands in the country.

In this episode, I talk with Steve Buors about how he and his partner got into franchising and started providing digital marketing services with Reshift Media to franchisors and franchisees. Steve shares lessons he has learned in his business about marketing and promotion, the impact AI is already having on marketing for franchising today, and what he and his team are most excited about in the future of digital media. 

In this episode, I talk with Cathy Trlica and Lara Harris, a mother / daughter team that own a Caring Senior Service Franchise in New Braunfels, Texas. They share their story, how they chose the Caring Senior Service franchise, how they have scaled and grown their business, secrets to leadership, retention, and getting great referrals from clients, and what they're most excited about in the year ahead for their business.

In this episode, I talk with Rich Schepler who started his AlphaGraphics franchise in December of 2015 and TJ Chillot, who is his Client Relationship Manager. Rich shares his story about how he went from working for a big commercial printer in Rochester, New York to moving to Charlotte, North Carolina and acquiring an AlphaGraphics franchise. He shares why he made the decision to start a franchise, his philosophy on leadership and coaching to support his employees, how they get referrals, the key elements to casting vision for a team, and why he wants to be easy to do business with in every aspect of his operation.

In this episode, I talk with Rachel Leuck of Gotcha Covered in Sugarland, Texas. Rachel shares her story of how she and her brother got into franchising and why they selected the Gotcha Covered franchise, lessons she has learned about scaling and retaining great independent contractors to help her build the business, awards that she has won, and why she is so excited about the future with Gotcha Covered and Five Star Franchising.

In this episode, we talk with Matt Drescher, who recently opened The Grout Medic franchise to their existing Kitchen Wise Closet Wise franchise with Premium Service Brands in January of 2025. Matt shares how he and his family got started in the original business, the benefits that he has found with stacking on another brand to their business, how Premium Service Brands has supported and helped them grow the business, how other franchise locations collaborate and have helped him launch a new brand, and additional stories about how they have given back to their community and offered additional services to their existing customers.

In this episode, we talk with Rich Marzan, who owns a House Doctors franchise with Premium Service Brands in McLean, Virginia. Rich shares his story about how he started his House Doctors franchise after twenty-seven years of service in the Army, lessons he has learned about retention and management of great team members, how he has scaled his business, lessons he has learned from growing an impressive operation, and what he is most excited about now that he has been in the business for ten years.

In this episode, I talk with Pete Throndson, who is a franchise owner of Wonderly Lights and CertaPro Painting in Red Bank, New Jersey. Pete shares his story about how he got into franchising, lessons he has learned about employee retention and growth, what he likes most about adding the Wonderly Lights franchise to his existing franchise operations, and his outlook for the future with his franchise operations.

In this episode, I talk with Roland Ligtenberg, who is the co-founder and Senior Vice President of Growth and Innovation at Housecall Pro, which is the #1 rated easiest to use and most reliable field service management app for franchisors and franchisees in the home services industry. Roland shares his story about how they got started, how Housecall Pro works for franchisors and franchisees, how AI will affect businesses going forward, innovations that AI can currently do with your data to help you make better decisions, and why the future looks so bright for those in home services.