00:00 Introduction and Evoking Smiles
01:27 Background and Unreasonable Hospitality
12:05 Making it Cool to Care: Passion and Infectious Energy
29:31 The Importance of the Fan Meal: Preparing for Success
30:26 Building Relationships and Creating Community in the Workplace
31:18 Effective Communication and the Value of Daily Huddles
32:08 The Impact of Remote Work on Relationships and Community
33:22 Finding Purpose in Your Work
34:20 Accountability and Self-Awareness for Personal Growth
35:27 Elevating and Supporting Others for Extraordinary Achievements
36:57 The Importance of Persistence, Character, and Being Present