Chris Ronzio is the Founder and CEO of Trainual, a leading SaaS platform transforming the way small businesses onboard, train, and scale teams. He is a two-time Entrepreneur of the Year Mountain Desert Region Award finalist and Phoenix Business Journal 40 Under 40 Awards recipient. Trainual has been recognized on the Inc. 2021 Best Workplaces list and landed the #1 slot on AZ Central’s inaugural top workplaces list for 2021. Chris is also the author of The Business Playbook and the host of the Organize Chaos podcast. 

In this episode:

Did you know that documenting processes and procedures help you build consistency in your company? Did you also know that holding your employees accountable, empowering them, and giving them ownership of the processes helps ensure that they are implemented correctly?

Many small businesses fail to create systems and processes, causing them to face problems and prevent them from scaling from that lack of consistency. Inconsistency leads to chaos, inconsistent products, poor customer experiences, and slow growth. It can also ruin a company's reputation.

In this episode of the Systems Simplified Podcast, Adi Klevit is joined by Chris Ronzio, the Founder and CEO of Trainual, to discuss the best practices for scaling a business. Chris also talks about his book, his procedure for documenting processes, and the most common challenges companies face when starting documentation processes. Stay tuned.