**Beta Finch Podcast Script: American Express Q4 2025 Earnings**
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**ALEX**: Welcome to Beta Finch, your AI-powered earnings breakdown. I'm Alex.
**JORDAN**: And I'm Jordan. Today we're diving into American Express's fourth quarter 2025 results, which dropped some pretty impressive numbers this morning.
**ALEX**: Before we jump in, just a quick reminder - this podcast is AI-generated content for educational and entertainment purposes only. Nothing we discuss should be considered investment advice. Always do your own research and consult a qualified financial advisor before making any investment decisions.
**JORDAN**: So Alex, let's start with the headline numbers because American Express really delivered here.
**ALEX**: Absolutely. They posted record full-year revenues of $72 billion - that's up 10% year-over-year. Earnings per share came in at $15.38, which represents 15% growth excluding some gains. And here's what I found particularly striking - they're guiding for 2026 revenue growth of 9% to 10% with EPS between $17.30 and $17.90.
**JORDAN**: That guidance is solid, but what really caught my attention was their card fee growth. Jordan, they hit a record $10 billion in net card fees for the year, growing at 18%. That's thirty consecutive quarters of double-digit card fee growth. That's the kind of consistency that makes CFOs everywhere jealous.
**ALEX**: And it's not just about the numbers - it's about what's driving them. CEO Stephen Squeri talked extensively about their "investment philosophy," and I think this is key to understanding American Express's strategy. They spent $6.3 billion on marketing in 2025 - that's up 75% since 2019.
**JORDAN**: Right, but here's what's smart about their approach - they're not just throwing money at marketing. They're being incredibly strategic about it. During the quarter, they actually reallocated marketing dollars away from lower-cost cash back products toward their premium Platinum cards. The percentage of fee-paying products in their US consumer portfolio jumped 8 percentage points year-over-year.
**ALEX**: That Platinum card refresh is really the star of the show here. Launched in September, it's already performing better than expectations. Squeri mentioned they're seeing high customer demand, excellent engagement, great credit quality, and no change in retention rates even as the new fees kick in.
**JORDAN**: The engagement numbers are pretty remarkable. They launched a new Platinum travel app, and travel bookings were up 30% in the fourth quarter. Restaurant spending through their Resy platform was up 20%. When you can get customers to spend more while maintaining pristine credit quality, that's the holy grail of credit card business.
**ALEX**: Speaking of credit quality, let's talk about that because it's been a competitive advantage for American Express. Their delinquency and write-off rates remained flat throughout the year and are still below 2019 levels. CFO Christophe Le Caillec noted they expect credit metrics to remain "generally stable" in 2026.
**JORDAN**: That's in stark contrast to many competitors who are guiding for increases in credit losses. It really speaks to the quality of American Express's customer base. They're targeting that premium segment - millennials and Gen Z customers are now the largest share of US consumer spending, with average ages of 33 on Platinum and 29 on Gold cards.
**ALEX**: Now, one number that had investors asking questions was net card acquisitions, which were down a bit. But I think Squeri's response was telling - he said they don't focus on acquiring cards, they focus on acquiring revenue. And they're hitting their revenue targets.
**JORDAN**: Exactly. It's about quality over quantity. They're deliberately shifting toward fee-paying customers, and that's showing up in the economics. The variable customer engagement costs - basically rewards and benefits - stepped up to 45% of revenue in Q4 as they invested in those Pla
This episode includes AI-generated content.
