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We wanted to share the most important and some may say the most overlooked aspect of property management, which is "how communication is carried out".
Imagine just for a minute just how many messages, channels of communication there are available to the property management industry and equally so the tenants.
We're trying to make complex simple.
What will get us the biggest up side, product development, profit and break-even or customer happiness?
Have you ever walked down the road, met someone you didn't know to well and walk away inspired?
Well this is what happened yesterday. I went for a end of day walk with the dog (Oban) and came across a neighbour.
We talked about stuff, and we talked about "what's up" WhatsApp.
What I started to realise is there are some technologies that everyone should use, but for many, they simply pass you by.
WhatsApp has not passed us by, in fact, we have spent days and days, hours upon hours looking at how the features work and ...... dare I say it, not work (I know what you're thinking, WhatsApp is huge and worth billions, how can they possibly be doing anything wrong, and.... how does tenancy Stream think for a minute it has the know how to possibly look to advance the WhatsApp model).
But, let me say when I was a tenant, I knew very very well how WhatsApp failed me.
Now, what I'm not saying is that those property management businesses and tenants using WhatsApp are wasting there time using it, no that not my thinking, but in yesterdays podcast I talked about connecting the dots from an innovation point of view, and I think there are some features that we have built-in Tenancy Stream that for property managers and tenants the features work better than the way the features work on whats app.
Have you looked closely at the document features in WhatsApp? If you're using WhatsApp on mobile, why would you be wanting to send and receive documents?
Have you ever wondered "who" cares about those blue ticks?
Here's today's podcast
What we're building at Tenancy Stream is not new, I want to make that very clear.
Communication between tenants and property managers has been a thing for many many years.
What we have done is simply try and advance some of the recent digital communication technologies to make them meet today's needs.
Remote working means you need to be able to do property management from anywhere on any device, Tenancy Stream allows you to work from desktop, laptop and mobile from anywhere with wifi or mobile signal.
Have we tried to invent a new idea in property management? nop.
Are we innovating for both tenants and property managers? yup.
Here's today's podcast
It's not what you think, people now realise that "happiness" is worth more to everyone.
Up to 27th September 2020, we knew what we were working on. We were building a communication platform for the property industry. But, we stopped communicating. Today we're starting to communicate again.
It's true, if you build a better box the chances are you know you'll put it to good use. You'll make sure to do the extra to make sure it does a good job.
From the publisher's feed