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John Seddon is the founder of The Vanguard Method and is the author of Beyond Command and Control.
In this conversation we find out which action is worse in business, commanding or controlling. John also explains demand failure, break-fix systems, and the destructive nature of budget management and arbitrary targets.
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John Seddon is the founder of The Vanguard Method and is the author of Beyond Command and Control.
In this conversation we find out which action is worse in business, commanding or controlling. John also explains demand failure, break-fix systems, and the destructive nature of budget management and arbitrary targets.
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