When you ask for feedback, you reinforce any existing power dynamic. When you ask for advice, you eliminate the power dynamic completely. People feel more comfortable giving advice, and you'll receive it better.

Empathy isn't all that it's cracked up to be. It leads to burnout and irrational decisions. Plus, it's nearly impossible to teach. But instead you can learn perspective-taking, a skill that leads to understanding, connection, and yes, even empathy.

In 2019 I had the privilege and honor of chatting with legend Seth Godin for an hour. We spoke about marketing, work-life balance, and human connection. But when I asked him for a story of a chance encounter with lasting impact, the story he told me was absolutely insane. And exclusive - it's the first and only time he's ever told it in public.

Connection is not about agreement, but understanding- by being grateful, being humble, setting the tone, and seeking common ground.

From the vault, serial social entrepreneur Getrude Matshe teaches us the African philosophy of Ubuntu.

Life is sometimes unbearably difficult and unreasonably cruel. Let’s all give each other a break. Here's a lesson I learned from my grandmother.

People aren’t going to do what you consider respectful, or fair. They’re going to do what they believe serves the audience, which is not you.

Being an artist is hard. People aren’t going to do what you consider respectful, or fair. They’re going to do what they believe serves the audience, which is not you. How do you stand out as an artist? What can you do if people don't respect your work?

Now that we have 18 months of practice in virtual experiences, let’s not have our excitement get away from us. “In-person” is finally an option again, but it’s only one option. Ask yourself these 3 questions before planning or attending your next in-person event, or going back to the office.

Kelly Leonard was a producer in the 90s and 2000s for the Second City improv theater in Chicago. He is personally responsible for hiring Tina Fey, Stephen Colbert, Amy Poehler, and Steve Carell. Kelly talks us through Second City’s Pivot into virtual improv performances during the 2020 pandemic. We learn about the difference between improv and spontaneity, how to gain agency over our emotions, a brilliant exercise you can do to achieve clarity and mental calmness in difficult times, and why he describes COVID as a period of “sway."