Beyond Now

Uncover the captivating brand story of Au Vodka, one of the leading players in the spirits industry. Join the Acquired.com team as we chat with Head of Ecommerce, Jordan Major to explore the brand's origins, its evolution with B2B distribution, and the strategies that have led to its remarkable success. Discover how AU Vodka has crafted an exceptional online customer experience and positioned itself at the forefront of the ever-changing landscape of ecommerce and digital payments.

Curious about how the ticketing industry weathered the COVID-19 storm? In this episode join the Acquired.com team and Samuel Boyden, Head of Ticketing at England Netball, as we explore how the ticketing world has evolved over recent years. We explore the impact of COVID-19 on sports venues and their ticket sale process, changes in how fans are engaging with live sports, and the correlation between fan demographics and payment methods.

In the latest episode we also dive into the captivating world of blockchain technology and its potential to revolutionise how we purchase tickets. Plus, uncover the crucial role of a seamless and flexible payment journey in elevating customer satisfaction.

In this episode, we’re joined by Isobel Crosse, Head of Strategy and UX at the TDX Group as we unpack the dynamics of debt collection and consumer duty. From empowering young minds with financial knowledge to the role of technology and collaboration, we deep dive into the evolving landscape of debt recovery.

In this episode, Martin Prigent, Director of Partnerships and Key Customer Relationships at Aryza, joins AJ Davison, Senior Partner Manager at Acquired.com to deep dive into Consumer Duty, Open Banking, and how businesses can endeavour to create improved experiences for customers. Martin and AJ share examples of how financial services firms are using Open Banking to comply with new regulations and discuss how "Pay By Bank" can influence this part of the Consumer Duty.

In this episode, we sit down with Clare Pearson, Open Banking & Payments Director at EPAM, and Justin Hanna, Head of Direct Sales at Acquired.com. In the discussion, Clare shares her insights on the current landscape of Account to Account payments including a commentary on customers’ current attitudes towards adopting Open Banking payments. Justin and Clare also explore the opportunity for banks and merchants to incentivise the consumer in an effort to continue building trust and credibility around Open Banking payments.

Join us for a discussion on the latest developments in open banking and how it is revolutionising the way we make payments. We explore the key topics of confirmation of payment, banking API performance, and overall user adoption. In addition, we also discuss how open banking can help merchants save on payment fees, gain faster settlement, and improve user experience at checkout.

In this episode we take a deep dive into the advantages and disadvantages of Open Banking and card payments with our guest Simon Lyons, Chief Strategy Officer at Obconnect. We also explore the fraud implications of both payment methods, as well as the challenges of implementation and adoption from a consumer and business perspective.

In this episode we explore how businesses can get the best deal on products and services when looking to scale their payments strategy. We also discuss the pivotal role of a provider's technology stack beyond cost considerations, explore the benefits of a consultative market approach and gain insights into working with an acquirer agnostic payment gateway. 

Our guest Neil Fillbrook of Bank Brokers provides insights on how understanding what merchants are looking for in today's world when they go to market and how Bank Brokers can help businesses optimise payment solutions as a trusted, international and independent partner.

Delve into the world of AI in Debt Collection as we sit down with Daniel Garcia, Head of Governance, Risk & Compliance at TORI to dissect the potential impact, challenges, and opportunities that AI introduces to debt recovery processes. This episode also touches upon the ever-evolving landscape of cybersecurity and payments, and includes a thought-provoking discussion on the opportunities and challenges of Consumer Duty. 

Daniel Garcia will be speaking at the UKCCC event on September 14th 2023 about the specific uses of AI in collections, future regulation and integration.

As crypto becomes more mainstream, it's important to consider the implications for compliance, security, and sustainability. In this podcast, we explore these issues with Nick Jones, the CEO of ZUMO, a leading crypto platform that is committed to making the industry more responsible. We are also joined by Grant Evans, Head of Partnerships at Acquired.com, who covers the challenges crypto merchants face when searching for a payment provider.