"Put simply, be the leader you want to have."
Lindsay Pellow on what makes someone a loved leader in data science - not just respected, but genuinely loved.
Lindsay and I worked together at HSBC over a decade ago. She was one of the most loved leaders I've encountered. This conversation explores why, through 25 years of lessons in human-centered data science leadership.
KEY TOPICS:
- The accidental start: How a borrowed typewriter and her mum's timing launched a 25-year career
- The Co-op lesson: Getting humbled when she focused on outcomes instead of understanding people's workload and priorities
- Enabling teams: Why telling people what to do is boring and how to embrace their ideas instead
- Adapting leadership style: Different 1-2-1 formats for different personalities
- Data + Tech partnerships: Why both need to work together, not compete
- Beyond revenue: Using data to measure social impact at a photography gallery
- Building relationships: The most important skill in data science
MEMORABLE MOMENTS:
→ "Several times my team members were saying 'but who's going to do the analysis?' and I was saying 'I can still code, you know!'"
→ "1-2-1s belong to the individual, not the manager"
→ "Anyone who is contributing is welcome - I don't believe in hierarchy"
→ "When team members technically surpass you and take over stakeholder relationships, that's a win-win"
→ "Be the gatekeeper when needed - your team needs to know you have their back"
Lindsay's leadership philosophy isn't about grand vision speeches. It's about small, consistent choices: adapting to personalities, clearing obstacles, enabling growth, being transparent about strategy, and understanding that everyone works differently.
Her career spans retail, financial services, affiliate marketing, and now the not-for-profit sector serving on a photography gallery board. She's seen data science evolve from mainframe printouts to real-time AI. But what hasn't changed: the importance of putting people first.
If you're leading a team, building one, or wondering what human-centered leadership actually looks like in data science - this episode is for you.
From Beyond Resume with Kausik Kumar - where careers and analytics come alive.
Full episode available on all platforms.