"None of that was strategy. It was just paying attention. It was just about seeing people clearly and responding to what they actually needed, not what was convenient for me. That’s the real work. That’s what matters. The rest is just math."

Following the release of Lead With Empathy, Joe Reyes joined us on the podcast to discuss his story of using understanding to win loyalty and drive growth, as well as his chapter in the book.

Reyes's chapter entitled "Understanding The People Behind The Numbers" details the personal and professional experiences that led to his version of authentic success.

So sit back, relax, and enjoy another enlightening conversation from one of the brightest minds in business.

"Every day, my team and I translate lived experience, operational reality, and financial responsibility into floor plans, sections, and details that you can build, staff, and bank on. Empathy is where we start. Architecture is how we make it real."

Following the release of Lead With Empathy, Bob Murphy joined us on the podcast to discuss his story of using understanding to win loyalty and drive growth, as well as his chapter in the book.

Murphy's chapter entitled "An Architect's View On Dignity, Design, And The Bottom Line" details the personal and professional experiences that led to his version of authentic success.

So sit back, relax, and enjoy another enlightening conversation from one of the brightest minds in business.

"That jacket Bert threw at me wasn’t just about keeping warm. It was about being seen when you’re invisible, valued when you feel worthless, and helped when you’re too proud to ask. Every time I tell that story and cry, which is every damn time, I’m reminded that empathy isn’t just about understanding someone else’s pain. It’s about remembering your own and using it to change the world, one person at a time."

Following the release of Lead With Empathy, Jim Robinson joined us on the podcast to discuss his story of using understanding to win loyalty and drive growth, as well as his chapter in the book.

Robinson's chapter entitled "The Jacket That Changed Everything" details the personal and professional experiences that led to his version of authentic success.

So sit back, relax, and enjoy another enlightening conversation from one of the brightest minds in business.

"The contract manufacturer didn’t just help us succeed. They became better at helping all their clients succeed. That’s collective impact. That’s what happens when you stop pushing and start creating pull through 360-degree empathy. That’s what happens when you earn the right to try."

Following the release of Lead With Empathy, Chris Danek joined us on the podcast to discuss his story of using understanding to win loyalty and drive growth, as well as his chapter in the book.

Danek's chapter entitled "Earning The Right To Try" details his personal and professional experiences that led to his version of authentic success.

So sit back, relax, and enjoy another enlightening conversation from one of the brightest minds in business.

"This is empathetic leadership: doing the harder thing, understanding the unspoken need, discovering that when we organize ourselves around others’ success, we achieve our own in ways we never imagined possible."

Following the release of Lead With Empathy, Sue Tomat joined us on the podcast to discuss her story of using understanding to win loyalty and drive growth, as well as her chapter in the book. Tomat's chapter entitled "The Backing Vocalist's Revolution" details her personal and professional experiences that led to her version of authentic success.

So sit back, relax, and enjoy another enlightening conversation from one of the brightest minds in business.

"Listen to yourself. Listen to others. Be present. The rest will follow."

Following the release of Lead With Empathy, Nina Kelly joined us on the podcast to discuss her story of using understanding to win loyalty and drive growth, as well as her chapter in the book. Kelly's chapter entitled "The Quiet Power of Listening: Leading Through Life's Hardest Moments" details her personal and professional experiences that led to her version of authentic success.

So sit back, relax, and enjoy another enlightening conversation from one of the brightest minds in business.

"At the end of the day, we can’t measure leadership by titles or quarterly results, but by the impact we leave on the people around us. Strategic empathy is the compass that allows us to grow personally, develop future leaders, and build impactful businesses that thrive. I hope each of us will choose to lead with empathy–not as a tactic, but as a way of being, because when we do, we create stronger teams, purpose-driven people, and futures that are brighter than we could ever imagine."

Following the release of Lead With Empathy, Jeffery Miglicco joined us on the podcast to discuss his story of using understanding to win loyalty and drive growth, as well as his chapter in the book. Miglicco's chapter entitled "The Hard Truth About Empathy in Business" details his personal and professional experiences that led to her version of authentic success.

So sit back, relax, and enjoy another enlightening conversation from one of the brightest minds in business.

"The question isn’t whether you can afford to make sustainable changes. The question is whether we can afford not to. And it all starts with something as simple as a shampoo bar."

Following the release of Lead With Empathy, Janette Filbert Spiezio joined us on the podcast to discuss her story of using understanding to win loyalty and drive growth, as well as her chapter in the book. Spiezio's chapter entitled "The Exponential Impact of One Small Change" details her personal and professional experiences that led to her version of authentic success.

So sit back, relax, and enjoy another enlightening conversation from one of the brightest minds in business.

"Living truthfully isn’t always easy—but it’s always worth it. And every time you choose your truth, you light the way for someone else to choose theirs."

Following the release of Living Truth, Tameika L. Chambers-Pope joined us on the podcast to discuss her story of shedding ideals and expectations, as well as her chapter in the book. Chambers-Pope's chapter entitled "Say My Name: Honoring Your Identity, Your Dreams, and Your Truth" details her personal and professional experiences that led to her version of authentic success.

So sit back, relax, and enjoy another enlightening conversation from one of the brightest minds in business.

"Truth has power—it reclaims you, refines you, and reveals a version of you no longer bound by approval but compelled by purpose and passion. It’s a truth that honors the essence of who you really are and the difference you’re here to make."

Following the release of Living Truth, Isah Velita joined us on the podcast to discuss her story of shedding ideals and expectations, as well as her chapter in the book. Velita's chapter entitled "When Truth Finds Its Voice" details her personal and professional experiences that led to her version of authentic success.

So sit back, relax, and enjoy another enlightening conversation from one of the brightest minds in business.