CX Storytime, Tales from the Customer Journey

Beyond the Checkbox: Building a Leadership Learning Plan That Lasts


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(From the Relationships at Work podcast)

In this episode, host Russel Lolacher tackles  the pervasive issue of "checked-box leadership" in leadership training — when organizations send employees to leadership programs without a strategic plan for continued growth. 

Education and professional development are vital, but without follow-up, support, and real opportunities to apply new skills, they become wasted efforts. We'll share stories like the HR professional who left a conference inspired but unsure how to implement her newfound knowledge back at the office. Join us as we outline actionable steps to move beyond ticking boxes, including providing ongoing coaching, setting measurable goals, fostering peer learning communities, and integrating leadership skills into performance evaluations. 

Let's explore how organizations and leaders can truly invest in their teams' development, turning initial training into a stepping stone for continuous growth.

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For more, go to relationshipsatwork.ca

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CX Storytime, Tales from the Customer JourneyBy Russel Lolacher

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