By Russel Lolacher
Stories of your customers on their journey, and how they build or break relationships with companies like yours.
Host Russel Lolacher shares real customer experience case studies in a
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The podcast currently has 33 episodes available.
(From the Relationships at Work podcast)
Are you tired of surface-level solutions to deep-seated workplace issues?
In this episode, we dive into why traditional reactions like reprimanding a bad boss or throwing pizza lunches at disengaged employees only address symptoms, not the disease. Discover how focusing on root causes—like toxic cultures, poor management practices, and systemic flaws—can lead to genuine, lasting change. We’ll explore real examples, from high turnover to low engagement, and share actionable strategies like Root Cause Analysis and data-driven decision-making to help leaders dig deeper and create a truly impactful workplace. Stop the quick fixes and start making a real difference.
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For more, go to relationshipsatwork.ca
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(From the Relationships at Work podcast)
In a world where leaders often feel pressured to have all the answers, it’s easy to fall into the trap of faking it. But what if the real power of leadership lies in admitting when you don't know?
In this episode, we tackle the toxic advice many leaders receive—lie if you don’t know—and why embracing vulnerability is the key to building genuine trust. Discover practical steps for handling the unknown with integrity, the impact of transparent communication on your reputation, and how owning your truth sets the standard for a healthier workplace culture. It's time to redefine leadership—one honest conversation at a time.
If you enjoy the podcast, please subscribe and share with others.
For more, go to relationshipsatwork.ca
Connect with me for more great content!
From the Relationships at Work podcast
Before you can build the work culture you envision, do you truly understand the culture you have now?
In this episode of Relationships at Work, we explore the importance of taking a hard look at your current organizational environment before setting future goals. Using real-life examples, we discuss why leaders often fail to transform their teams and how tools like employee surveys, cultural audits, and direct observation can provide the crucial insights needed to bridge the gap between where you are and where you want to be.
If you enjoy the podcast, please subscribe and share with others.
For more, go to relationshipsatwork.ca
Connect with me for more great content!
In this episode of Relationships at Work, communications and leadership nerd (and host) Russel Lolacher highlights the importance of prioritizing small gestures before big moments at work.
Big events at work are great. It's an opportunity to bring everyone together, connect in new ways, hear from leadership, have presenters sharing new ideas. They're awesome. But without a foundation built through small gestures and regular connection, these efforts will ring hollow. And further hurt the workplace culture. Russel provides real-world examples of why that effort matters and the benefit it can have on the entire organization. Join us as we discuss.
If you enjoy the podcast, please subscribe and share with others.
For more, go to relationshipsatwork.ca
If you enjoy the podcast, please subscribe and share with others.
For more, go to relationshipsatwork.ca
Connect with me for more great content!
In this episode of Relationships at Work, communications and leadership nerd (and host) Russel Lolacher asks us to maintain relationships even through significant change.
Change is a part of the work world, whether it's as big as a merger or reorganization of a company or as traditional as moving teams or getting a new job. Great leaders understand that relationships are integral to the employee experience so we have to keep nurturing those connections even if our environments change. Russel provides real-world examples things we can do to ensure our relationships at work remain strong and resilient in the workplace. Join us as we discuss.
If you enjoy the podcast, please subscribe and share with others.
For more, go to relationshipsatwork.ca
If you enjoy the podcast, please subscribe and share with others.
For more, go to relationshipsatwork.ca
Connect with me for more great content!
In this episode of Relationships at Work, communications and leadership nerd (and host) Russel Lolacher explores how leadership should and shouldn't respond to tragedy from their teams.
Not so long ago, Russel experienced a personal tragedy, which inspired his curiosity on how leaders and workplace cultures handle those moments. He provides real-world examples of good and bad experiences before highlighting some of the steps great leaders take to pass this tragedy test. Join us as we discuss.
If you enjoy the podcast, please subscribe and share with others.
For more, go to relationshipsatwork.ca
If you enjoy the podcast, please subscribe and share with others.
For more, go to relationshipsatwork.ca
Connect with me for more great content!
In this episode from the Relationships at Work podcast, communications and leadership nerd (and host) Russel Lolacher provides a recap of attending Workhuman LIVE in Austin and his favourite takeaways.
Russel shares the future of work leadership from Brene Brown, the lessons Baratunde Thurston learned when he discovered his mom wasn't perfect, the importance of intention and impact with considering A.I., how Issa Rae embraces fit for herself and her colleagues, and the frustration of having insight you can't use.
If you enjoy the podcast, please subscribe and share with others.
For more, go to relationshipsatwork.ca
And connect with me for more great content!
If you enjoy the podcast, please subscribe and share with others.
For more, go to relationshipsatwork.ca
Connect with me for more great content!
In this episode of Relationships at Work, Russel chats with executive coaches and consultants John Volturo and Peter Gandolfo on the challenges faced by the LGBTQIA+ community at work and steps needed to be more inclusive.
John and Peter share their thoughts, stories and experience with...
If you enjoy the podcast, please subscribe and share with others.
For more, go to relationshipsatwork.ca
Connect with me for more great content!
In this episode of Relationships at Work, communications and leadership nerd (and host) Russel Lolacher shares a story of how dismissive language can happen at work and how we can stop using it.
Russel tells the story of how leaders can dismiss employees, even when those employees are being honest and vulnerable, and what that dismissal can actually communicate to the larger organization.
Curiosity and awareness can be incredibly helpful in preventing leaders from being dismissive and better supporting those they are in charge of. Russel breaks down how we can take steps to avoid a dismissive communication style.
If you enjoy the podcast, please subscribe and share with others.
For more, go to relationshipsatwork.ca
Connect with me for more great content!
In this episode of Relationships at Work, Russel chats with leadership development consultant Janet Livingstone on creating connection and culture with remote and hybrid teams.
Janet shares her thoughts, stories and experience with...
If you enjoy the podcast, please subscribe and share with others.
For more, go to relationshipsatwork.ca
If you enjoy the podcast, please subscribe and share with others.
For more, go to relationshipsatwork.ca
Connect with me for more great content!
The podcast currently has 33 episodes available.