CX Storytime, Tales from the Customer Journey

Unlocking Moral Imagination: Leadership Beyond Assumption


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(From the Relationships at Work podcast) 

In this episode, we dive into the concept of moral imagination as an antidote to the arrogant assumptions that can easily creep into leadership.

Inspired by Jacqueline Novogratz's book Manifesto For A Moral Revolution, we explore how leaders can envision a more just and inclusive future by embracing humility, empathy, and authenticity. We'll discuss practical steps for developing moral imagination, from building trust to challenging the status quo, and how these actions can shape a healthier, more equitable workplace for everyone.

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CX Storytime, Tales from the Customer JourneyBy Russel Lolacher

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