Beyond The Envelope

Your stamp says 78¢. For most small businesses, that letter really costs closer to $3, and almost nobody adds it up.

In the first episode of Beyond the Envelope, father and son Kevin and Steve Diamond bring 70 years of combined mail-industry experience to one question: why do small and mid-sized businesses pay so much more to send mail than big companies do, and what can they do about it?

Kevin spent 44 years in the mailing business, from selling postage meters at 20 to running a dealership that served five states. Steve has spent 26 years in the industry, from small mailing machines to million-dollar enterprise automation deals. Together they’re building Cxnch to bring big-company mail tools to everyone else.

In this episode:

- Why the postage on your envelope is the smallest part of what you’re paying
- The hidden costs most businesses never add up: equipment, ink, labor, returned mail and certified mail
- How mail changed for big companies over the last 40 years, and why it barely changed for everyone else
- The real story of an invoice that went to the wrong customer, and what it cost
- Why tracking your mail, checking addresses and doing certified mail in one click are no longer just for big companies

What’s your mail really costing you?
Run your own numbers with the free cost calculator: cxnch.com/calculator.html

Got a question about mail you want answered on the show? 
Leave it in the comments or email 
[email protected] or [email protected].

Chapters
0:00 Intro and Welcome
2:03 Two Careers Built Around Mail
4:53 Who We Serve And What We Teach
9:00 Breaking Down The True Mail Cost
12:28 How Mail Changed And Stayed Same
16:12 Why Small Mailers Need Automation
21:40 Why Cxnch Now And Why Timing Matters
27:00 From PDF Upload To Mailstream
34:55 Tracking Accuracy And Compliance Protections
39:05 Transparent Pricing No Contract Closing

#SmallBusiness #BusinessMail #Postage