As already announced in our MagentoLive 2019 recap, I had the chance to interview Magento Vice President Jason Woosley at Magento’s biggest European conference in Amsterdam. I’m quite happy about the result and hope you will enjoy this as much as I did.
Episode Transcript
The time markers refer to the interview section itself, not the whole podcast.
Nick [00:00:03] I’m sitting here with Jason Woosley from Adobe at MagentoLive Europe 2019 in Amsterdam, the biggest Magento conference in Europe. Thanks, Jason, for taking the time to speak with me in person.
Thanks so much for having me. It’s a pleasure.
It was a surprise for me, I didn’t plan that.
I’m glad it worked out.
So my name is Nick. I’ve been a Magento early adopter in 2008.
I’ve been organizing Magento meetups all over Switzerland for the
last couple of years, I’m an open source blogger and the founder of
Openstream, a distributed ecommerce agency based in Switzerland.
You’ve been Vice President of Magento Commerce for over three years
now if I’m informed correctly.
Yes, almost four years.
So in the early days of Magento, Roy Rubin once said at a
Magento keynote that he wishes he could bottle the energy that the
Magento community generates. Why do you think Magento has such an
energizing community of users, developers and partners?
Yeah, it’s a great question. And, you know, I don’t have a
concrete answer. I have maybe, you know, some theories about why I
think it’s it’s just so energetic because, you know, lots of
companies have ecosystems around them. But something that’s really
special about the Magento ecosystem is the passion that you find from
literally everybody you talk to. And I’m sure, you know, organizing
meetups, you’ve seen it as well. People are willing to give of
themselves in a way that it almost seems unnatural. But it’s really
the tie-in to one another. I think it’s the reliance on this broader
community to really help people move things forward, shared
innovation and being able to accomplish things that are bigger than
yourself with a group of like minded individuals, global like minded
individuals. We bring the world a little bit closer together in the
commerce space. And I think that’s really what drives the energy and
the passion and it’s something that’s absolutely intangible, but it’s
probably one of the most important characteristics of our community.
[00:02:12]
I agree, absolutely. Mark Lavelle last year at MagentoLive in
Barcelona said: Here’s what’s not going to change: our commitment to
our customers, our commitment to our partners and our commitment to
our developer community. And today during your keynote, you said if
you don’t have an ecosystem, you don’t have a platform. So maybe you
can elaborate on that.
Yeah. You know, really what I’m trying to get across there
when I when I say if you don’t have an eco system, you don’t have a
platform, is a platform does only exist for the benefit of their
ecosystem. You only have a platform if you can extend it, if you can
develop against it, you can move it in ways that perhaps it wasn’t
even designed to be to be used for it. We’ve done, I think, a really
good job of making sure that our developer community has full access
into all of the capabilities of the software and all of the
entitlement to go and move that software in a different direction,
not only through, you know, community pull requests can actually come
in and, you know, change the APIs and change the way that the
software works. But then all of our customization and flexibility
that lays on top of that. I think it just tells a very, very good
story about how we can fit into just about any environment. And Mark,
you know, had a brilliant, brilliant foresight guy. You know, I think
his insights there are really about, you know, just you how do you
keep a community super engaged? And the only way you do it is with
investment. We’re part of that community, right? Magento corporate is
part of the Magento community. We’re not the custodians of it. We’re
not the leaders of it. We’re not the owners of it by any stretch of
the imagination. And I think that humility, I think that the lack of
hubris and how we approach this is really one of the things that made
it much more successful that we’re willing to empower our community
to go do things that may be different than what we had in mind, may
not be perfectly lined up with our strategy, but it’s perfectly lined
up with the community strategy. So it becomes our, you know, our
feedback loop that just becomes super critical to how we move forward
and what we do next.
Is there actually currently an open roadmap? I think I
remember something.
Yeah, absolutely. Everything is published on GitHub. So we try
to be as transparent as possible with not just our community, with
the broader community as well. Right. So our roadmap fully published
on GitHub, our active backlog, you can see what’s being worked on and
when and who is working on it. It allows people to really anticipate
when features and changes are going to impact or create new
opportunities for them to take advantage of things in our software.
That’s great. It hasn’t been the case in the past that the
roadmap was public. But it’s great that it’s now. I think since last
year?
Yes, either early this year or late last year, that when we
finally made it public and I think it was early this year that we
opened up the backlog completely. And really, I think, you know,
companies that don’t do that know they think that there’s some value
in the secrecy and there is some value in what you’re going to spring
on on the world. You know, what we’ve found is are our partners and
our merchants. They want to know what’s coming. And I have a right to
know what’s coming. And if we can give them insight into what we’re
doing such that there aren’t any surprises. Then everybody seems to
be a whole lot happier and their planning processes a lot more
stable.
On the magento.com website, it is stated that Magento offers
ecommerce solutions for every Web site, size and type of commerce
business. I also noticed that you mentione Shopify on the Web site.
So I was wondering if Magento really is for every Web site size or
whether Shopify or solutions like WooCommerce may be better suited
for small merchants.
Yeah. You know, it’s a good question. And so one, let me say
that I absolutely agree that Shopify, WooCommerce, Big Commerce,
these kind of smaller out-of-the-box SaaS players, they have a place
to play in our ecosystem. They do a really good job at handling
non-technical small merchants. You know what? We do find a lot,
though, and where our open source product really creates a disruptive
force in that lower end market is in small companies that actually
have a technical background because then they actually have access to
perhaps a more powerful piece of commerce software in Magento that
may require a little bit of finesse in order to get up and running in
terms of technical skills, but then unlocks the capabilities that
you’re kind of locked out of in the SaaS platform. So, you know, I
think there is room for all of us. I think that, you know, Shopify,
big commerce say they do a great job in the area that they play in.
We have a terrific, very technical alternative in that space. And
then as you move upmarket, we’ve got the ability to grow with
customers far beyond where Shopify and Big Commerce have aspirations.
Yeah, makes sense. Last year in Barcelona, I heard that Google
Smart Shopping will be available out of the box for Magento
merchants. And I’ve been waiting for that for some time and then I’ve
noticed just about a week ago that there’s a free extension on the
marketplace for some time now. And I think you also mentioned during
your keynote today that the latest Magento release has Google Smart
Shopping now included as an ad channel?
Yeah, finally, finally, we’ve actually got it included in the
software.
So it was the plan all along?
It was the plan all along. We had it as a as an extension to
make sure that it was available. Really kind of it gave us an
opportunity to, one, test it out, make sure that we had full
scalability, performance, all that good stuff, and then really kind
of understand what the market need for it is. Right. So as we were
looking at, you know, the usage and the adoption of the Google ads
channel, it became obvious to us that that’s something that we should
provide as an out of the box experience. And so with our latest
release with Magento 2.3.3, Google ads is now a component of the
software.
OK and the existing extension will be removed from the
marketplace or will it be used to to develop new features and stuff.
So the existing extension will eventually be retired from the
marketplace. It’s there today for folks that are not yet on the
latest version of the software. So, as we get to when 2.3.3 becomes
the release that’s about to get retired, then we’ll be able to pull
that out of the marketplace. Until then the capabilities are the
same. The code base that underlies both of those are identical. So as
we make improvements to one, they’ll also improve. For example, as we
make improvements to the core bundle capabilities, that will also
improve the extension as well.
I think I forgot one question here. I read somewhere that you
have a technical background or a developer background. And I wanted
to ask you what kind of developer background?
Absolutely. So, I mean, I came out of undergraduate school in
1998, which was a great time to be a software developer. And I
basically began my work in databases, wrote a whole lot of SQL server
stored procedures. That was my specialty for a long, long time. And
then I kind of switched over to learning .NET programing. So I was in
the Microsoft stack for quite a bit of time and then started picking
up, you know, scripting languages like PHP and Python and really so
my technical expertise kind of runs the gamut through object oriented
programing, less JavasSript. I’m really bad at JavaScript. I never,
ever got good at JavaScript. But I understand how powerful it is. And
I think, you know, having the technical background that I have has
really helped me understand how to best invest in Magento, given that
it is such a technical platform.
One of focuses in the ecosystem seems to be progressive web
apps or PWA. What else will Magento be focusing on during the next
couple of years.
Yeah, that’s a great question, I think. I think PWA is still a
work in progress. We’ve got a terrific GraphQL layer that is
providing our headless implementation. PWA Studio consumes that
GraphQL, so there’s still work to do there to complete our Venia
storefront. Primarily around B2B. We want to make sure that the PWA
experience is not just a business to consumer experience. It also
needs to be a business to business experience. So and as Adobe starts
to think more about our interactions with the world, less around B2C
and B2B and more around B2E, kind of B2 everyone, the use cases are
starting to blend. A lot of cohesion is happening between those two
kind of two fronts. So in the next couple of years, I think, one,
you’ll see us continue to invest heavily in PWA. We’re very well
along the path. There’s work remaining to do there. And then beyond
that, I think you’ll see our investment in integrating Adobe
capabilities. Right. Taking some of the enterprise capabilities from
things like Adobe Target, Adobe Analytics, Adobe Experience Manager,
and bringing those capabilities into the mid-market for Magento
Commerce, as well as improving our integration with things like Adobe
Experience Manager and Adobe Experience Platform in the enterprise
space.
I only have one last sort of fun question: What do you think
about bringing back Roy Rubin as CEO of Magento Commerce?
Oh, Roy is fantastic. And, you know, we’d really love to have
him. I don’t think I can convince him to take up the title, but, you
know, Roy was instrumental in really laying the foundation for how we
engage as a community. So, you know, I’d welcome Roy’s involvement in
any way that he’d like to participate. And we’d certainly love to
have him back on the Imagine stage someday.
That would be awesome.
Bringing him back into the COO role, well, I think he’s having
a little bit too much fun right now to come back for that job.
Thank you very much. Is there anything else you would like to
share with our listeners?
No. Nick, I appreciate the time today. I think the questions
have been very thorough and hopefully you’re enjoying the show and
let’s stay in touch as you go forward.
Thank you very much.
Jason [00:12:35] All right. Thank you, sir.
Credits
- Picture courtesy of Adobe
- Music courtesy of Northern Dusk
Der Beitrag Interview with VP Jason Woosley at MagentoLive 2019 erschien zuerst auf Openstream.