Stories from the River

Beyond the Numbers: Work & Life Insights from the Memory Maker of the Year April Whitener


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In today's episode, Stories from the River, host Charlie Malouf welcomes the esteemed April Whitener; the 2023 Memory Maker of the Year! April reflects on her personal life, from growing up in Indian Land, South Carolina, balancing work and studies at Belmont Abbey College, to her love for accounting and volunteering at her children's school. She speaks candidly about the cultural shift towards remote work during the pandemic, her positive transition to Broad River Retail, and her preferences for hybrid work for better work-life balance.

She shares insights into the projects and challenges she has managed throughout the year, including the implementation of an automated invoice review system using Robotic Process Automation (RPA) with UiPath and a customized bot that they have named "Rosie" to help with reviewing large amounts of invoices and the transition to a new corporate card platform that enhanced the process for employee reimbursements.

April discusses her journey from starting as an AP specialist to becoming a supervisor, overseeing her effective "dream team" through a smooth remote work environment. She attributes her successes to her work ethic, support from her team and company, and her weekly planning habits.

The company culture at Broad River, recognized for its supportive environment in stark contrast to the usual numbers-driven corporate world, is also highlighted. Emphasizing annual themes like "Connect" for 2024, April praises the company for fostering a space where Memory Makers feel valued and motivated.

Enjoy this special episode with the 2023 Memory Maker of the Year, April Whitener, and learn why her fellow Memory Makers describe her as kind, gracious, smart, tenacious, and urgent, as well as someone who completes her work with ease, grace, speed, confidence, grit, and determination.

Additional Resources:

Robotic Process Automation (RPA) Provider UiPath - https://www.uipath.com

Wells Fargo Expense Manager - https://www.wellsfargo.com/com/treasury-management/payables/commercial-card/wellsone-expense-manager/

This episode on YouTube: https://youtu.be/FQunAP_CR6s

Visit https://www.storiesfromtheriver.com for more episodes.

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Stories from the RiverBy Broad River Retail

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