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Ever wondered what plumbers really think when they walk into your home? Reid and Tyler—a master plumber and his apprentice—pull back the curtain on the modern plumbing industry with startling honesty. Their conversation reveals how the business of fixing your pipes has transformed into a sales-driven enterprise where technicians are monitored by AI, evaluated on upselling metrics, and incentivized to find problems you never knew existed.

The duo shares jaw-dropping stories from the field—including floating cat turds in a flooded basement, accidental sewage spills, and discovering that modest-looking homeowners sometimes have multimillion-dollar incomes. They explain why some plumbers intentionally remain "apprentices" despite years of experience, how commission structures can influence recommendations, and why the guy who shows up to fix your toilet might actually be more of a salesman than a technician.

Beyond the war stories, they provide valuable knowledge every homeowner should possess: understanding your water quality could save thousands in premature appliance replacements; knowing where your main water shutoff valve is located could prevent catastrophic damage; and realizing that white crusty buildup on your fixtures signals problems throughout your entire plumbing system.

Whether you're a homeowner wanting to protect yourself from unnecessary repairs or simply curious about the realities of blue-collar work, this candid conversation delivers both entertainment and practical wisdom. You'll never look at your plumber—or your plumbing—the same way again.

Subscribe to hear more unfiltered conversations with skilled tradespeople who keep our modern world functioning behind the scenes. Leave a review to help others discover these vital perspectives from the people who literally keep the shit flowing downhill.

0:14 Welcome to Blue Collar Happy Hour
3:52 Apprentice vs. Master Plumbers
16:29 AI in the Plumbing Industry
35:16 Service Plumbing and Sales Tactics
49:11 Plumber Stereotypes and Uniforms
1:13:57 Nightmare Service Calls
1:31:32 Hard Water and Household Systems
56:46 The Truth About Plumbing Commissions
1:05:13 Commercial vs. Residential Plumbing

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