In this episode of "Beyond The Pump," Mikey & Bea talk with Chris Ballas, the CEO of Backgrounds Online, discussing the evolution and importance of background checks. Chris shares his extensive experience,detailing how Backgrounds Online began during the dot-com boom, initially aggregating public record data for private investigators and eventually shifting focus to HR departments for comprehensive background checks.
Chris explains the intricacies of background screening, emphasizing the importance of compliance with state laws, especially in California, and how the industry has evolved to provide more accurate and relevant information for employers.
They also touch on how the company integrates with applicant tracking systems to streamline the hiring process, ensuring a seamless experience for both employers and applicants.
The three of them talk about the specific needs of the fuel and convenience industry, highlighting the importance of customized background checks to ensure safety and brand reputation.
Chris also addresses common misconceptions aboutbackground checks and the importance of data security and privacy.
The conversation wraps up with insights into the future of background screening, including advancements in biometric and identity verification technologies, and the importance of continuous monitoring to maintain a safework environment.
For more information, listeners can visit CFCA's website and learn how Backgrounds Online can support their business needs
00:00 - Introduction
02:19 - Company Evolution
04:01 - Data Regulatory Changes
05:39 - Catering to Industry Needs
12:05 - Staying Updated on Compliance
17:29 - Ensuring Brand Reputation
18:45 - Onboarding Background Checks
19:21 - Motor Vehicle Monitoring
19:53 - Customizable Background Checks
20:32 - Custom Background Check Process
21:38 - Applicant's Misconceptions
22:02 - Self-Run Background Checks
23:19 - Reporting Restrictions
24:03 - Reporting Conditions
25:19 - Handling Serious Offenses
26:29 - Integrating with Applicant Tracking Systems
29:16 - Success Stories
31:37 - Data Security & Privacy
33:44 - Impact of Remote Work
35:26 - Future of Background Checks
35:46 - Biometric Identity Verification
36:25 - Complexity of Reporting Laws
36:57 - Seamless Background Check Process
37:21 - Company Monitoring Recommendations
37:49 - Importance of Communication
38:36 - Conclusion and Thanks
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