Music, technology, and the importance of building digital trust
Welcome to Beyond The Screen: An IONOS Podcast, hosted by Joe Nash. Our podcast is your go-to source for tips and insights to scale your business’s online presence and e-commerce vertical. We cover all tech trends that impact company culture, design, accessibility, and scalability challenges – without all the complicated technical jargon.
Our guest today is Aida Alonso Iglesias, DevOps Engineer at Voxel51, and a famous Spanish rapper. Aida shares her journey into the tech industry, her passion for creativity, and the value of cybersecurity. Don’t miss this engaging and informative conversation!
Join us as we discuss the following:
05:41 - 06:33 - The Meaning of Trust in DevOps
It’s important for organizations to build customer trust in their products and platforms. Companies need to ensure they use site reliability engineering (SRE) to monitor the incidence response across the product lifecycle. Another strategy is to use test automation to provide preventive measurement.
“My vision is to create products that have built-in trust management systems instead of relying on fixing problems after the product is launched”
07:54 - 09:11 - Challenges in Building Customer Trust
The challenges for startups stem from a lack of human and technology resources for automation testing and measuring incidence responses. Meanwhile, the challenges for larger organizations pivot around archaic processes that put a lot of red tape around software development. Developers often need to submit detailed papers on each aspect of software development to get the required authorization. This causes roadblocks and delays in the development process.
“Most of the engineers and software development professionals have hyper-specialized skills and work in silos. Broad basing their technical skills would give them a more holistic view of the project”
14:51 - 15:46 - The Role of SSDLC in Maintaining Cyber Security
Aida shares that most companies she’s worked at focus on using SSDLC in parts across implementation, testing, deploying, and monitoring, and it gets complicated to cover everything. Eventually, it goes back to whether enough people are looking at the product holistically instead of each person in the development process only focusing on their part.
“Unless everyone in the development process understands the meaning and implications of security, you’re not going to get a 100% secure product”
16:11 - 17:41 - Maintaining Data Privacy and Compliance
Aida highlights the need for transparency and fairness regarding data privacy and compliance. Transparency in maintaining and updating audit logs is critical in winning customer trust and ensuring compliance with data security regulations. Fairness in the way data is used and evaluated is another marker for building trust, and this is down to the software development company’s policies.
“I think fairness is really important for trust because by offering it, you win the customer's trust and ensure they're not gonna leave you”
Aida Alonso Iglesias on LinkedIn
