In this episode of NovoEDTalks, Madison Gattis, Director of Client Experience at TED@Work, shares how her career in nonprofits, consulting, and organizational transformation shaped her belief in learning as a driver of workplace happiness and mobility. She explores today’s most pressing challenges, from developing Gen Z and mid-level managers to preparing organizations for AI, while highlighting strategies that balance human skills with emerging technology. Madison also shares a client case study on moving from compliance-only learning to a culture of self-led development, offering leaders lessons on curiosity, trust, and celebrating wins.