Beyond the Standard

Beyond the Standard

By Accreditation Commission for Health CareBusinessNon-Profit
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Beyond the Standard episodes

  • Remember to Breathe

    Guests

    • English National Opera
    • Josh Wilda, Chief Information Officer, Metro Health – University of Michigan Health
    • Doug Lang, Vice President for Client Growth, Health Recovery Solutions
    • José Domingos, President and CEO, ACHC

      • If there has been a silver lining to the pandemic, it’s the innovative solutions that people have found to maintain connection. In this episode of Beyond the Standard, we share the collaboration between the English National Opera and the British National Health Service to support post-acute COVID patients as they learn to manage respiratory symptoms and anxiety using vocal technique inspired by professional singers. Angela FitzSimmons also speaks with a hospital CIO about his approach to digital strategies to increase patient access to care, an executive with a company focused on remote patient monitoring, and ACHC’s CEO on recognition for telehealth programs.

      Key topics

      • Opera and telehealth 0:40
      • “Remember to breathe.” 3:28
      • Sheeba and Richard share lessons learned 4:40
      • “Our relationship with HFAP has always driven what we need to be.” 6:54
      • Telehealth success with COVID 12:19
      • HRS origin story 25:45
      • “A great way to stay engaged and ultimately lower hospitalizations and readmission rates.” 27:45
      • HRS/ACHC partnership 30:45
      • “The best and quickest medical experience I’ve ever had.” 34:05
      • The impact of COVID 36:52
      • Implementation of virtual surveys 39:53
      • Benefit to patients 41:07
      • Accreditation can have a significant impact on telehealth 42:26
      • “Organizations that are doing it right stand out.” 44:48

        • Learn more at achc.org and at hfap.org

        47 min
      • Why Culture Matters, José Domingos and Meg Gravesmill on the merger of ACHC with HFAP

        Why do so many businesses create mission, vision, and values statements and then figure that their corporate culture will take care of itself? In the inaugural episode of Beyond the Standard, ACHC CEO, José Domingos and HFAP VP, Meg Gravesmill talk with Angela FitzSimmons about how the merger of their companies was based on parallel cultures and why their shared approach will be a game-changer for healthcare accreditation.

        Key topics

        • Jose’s story 3:44
        • Meg’s story 7:10
        • “An organization that had a vision of where we wanted to be” 8:38
        • Two CEOs meet 10:28
        • A little history 11:59
        • Complications from COVID – HFAP’s perspective 14:55
        • COVID from ACHC’s perspective “We were lucky”
        • “Generally, organizations sought merger solutions to financial challenges.” 22:10
        • An historic merger between accreditation organizations 23:08
        • Filling a hole 25:25
        • A fear-free process 26:50
        • “Growth is an element that providers choosing an accreditor should consider. Ultimately that growth path is a benefit to you. It will provide additional services in the future. it will provide an infrastructure that can support your needs.” 29:10

          • Learn more at achc.org and at hfap.org

          36 min

        About Beyond the Standard

        From the publisher's feed

        A podcast about ideas in healthcare—the underestimated, the overhyped, and the valuable basics— that drive Accreditation Commission for Health Care’s (ACHC) approach to accreditation across the…