Join Josh as he chats with <a href='https://www.linkedin.com/in/jennifer-kahl/'>Jen Kahl</a>, Area Director of Sales with <a href='https://www.whitelodging.com/'>White Lodging</a>. Jen is the dynamic sales leader behind the Whiskey Row Hotel Collection in Louisville and shares her non-traditional approach to sales, emphasizing the importance of emotional intelligence, building genuine relationships, and empowering her team to create unforgettable guest experiences.Follow Josh Ramsey on <a href='https://www.linkedin.com/in/joshramsey/'>LinkedIn</a>

Join Josh as he chats with Jen Kahl, Area Director of Sales with White Lodging. Jen is the dynamic sales leader behind the Whiskey Row Hotel Collection in Louisville and shares her non-traditional approach to sales, emphasizing the importance of emotional intelligence, building genuine relationships, and empowering her team to create unforgettable guest experiences. Follow Josh Ramsey on LinkedIn

Join Josh as he chats with <a href="https://www.linkedin.com/in/jennifer-kahl/" rel="noopener noreferrer">Jen Kahl</a>, Area Director of Sales with <a href="https://www.whitelodging.com/" rel="noopener noreferrer">White Lodging</a>. Jen is the dynamic sales leader behind the Whiskey Row Hotel Collection in Louisville and shares her non-traditional approach to sales, emphasizing the importance of emotional intelligence, building genuine relationships, and empowering her team to create unforgettable guest experiences.Follow Josh Ramsey on <a href="https://www.linkedin.com/in/joshramsey/" rel="noopener noreferrer">LinkedIn</a>

Beyond Transactions: Building Relationships for Long-Term Hotel Success with Jen Kahl

At the heart of hospitality lies a simple truth: to care for our guests, we must first care for our teams, who support us and ourselves. "Take Care" explores this interconnected circle of service that defines our industry. Each episode delves into the psychology of hospitality—how authentic care creates meaningful connections that elevate service beyond transactions to transformative experiences. We examine the delicate balance between professional growth and personal well-being, helping industry professionals avoid burnout and detachment. Join us as we interview hospitality leaders and experts who share their insights on fostering environments where team members can bring their authentic selves to work. Together, we'll uncover how genuine care creates the foundation for exceptional hospitality. "Take Care" is for anyone passionate about building a more meaningful approach to service—one that strengthens both those who give and receive it.

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At the heart of hospitality lies a simple truth: to care for our guests, we must first care for our teams, who support us and ourselves. "Take Care" explores this interconnected circle of service that defines our industry. Each episode delves into the psychology of hospitality—how authentic care creates meaningful connections that elevate service beyond transactions to transformative experiences. We examine the delicate balance between professional growth and personal well-being, helping industry professionals avoid burnout and detachment. Join us as we interview hospitality leaders and experts who share their insights on fostering environments where team members can bring their authentic selves to work. Together, we'll uncover how genuine care creates the foundation for exceptional hospitality. "Take Care" is for anyone passionate about building a more meaningful approach to service—one that strengthens both those who give and receive it.

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Beyond Transactions: Building Relationships for Long-Term Hotel Success with Jen Kahl

Beyond Transactions: Building Relationships for Long-Term Hotel Success with Jen Kahl

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