What does it take to scale a restaurant brand backed by a legend like Shaquille O’Neal?

In this episode of Delivered: The Journey of Packaging, Zachary Stein and Bradley Saveth sit down with Josh Halpern, CEO of Big Chicken, to break down the brand’s fast-casual success, franchise expansion, and what’s next for this rapidly growing company.

With a background in CPG, franchising, and operations, Josh shares insights on:

✅ The Big Chicken story—how the brand stands out in a competitive space

✅ Expansion strategies—growing into the U.S., UK, Canada & cruise lines

✅ Franchising done right—how Big Chicken selects top-tier partners

✅ Packaging & customer experience—why functional, branded packaging matters

✅ Tech, supply chain, and unit economics—how the right strategies drive growth

We also explore non-traditional growth strategies, from arenas and casinos to onboard Carnival Cruise Line, and how packaging plays a critical role in off-premise success.

🚀 Whether you’re in restaurant franchising, foodservice, or packaging, this episode is packed with insights you won’t want to miss!

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