Big Ideas for Small Business

What makes a customer experience truly memorable? Kyle Shields joins Tim to discuss how hospitality, trust, and genuine relationships shape successful business interactions. From sales to philanthropy, discover why putting people first is the foundation of lasting partnerships.

Find Kyle on LinkedIn: https://www.linkedin.com/in/kyle-shields-4714236/

Learn more about IPTAY at https://iptaycuad.com/

In Part 2 of Tim Hayden’s conversation with Doug Case, Founder and Principal Advisor at Legacy Strategies & Intelligence, the discussion goes deeper into the role of AI in business planning, leadership development, and organizational growth. Doug shares his perspective on helping businesses navigate transitions, develop strong teams, and strategically prepare for the future—while exploring how emerging technology can support businesses of all sizes.

Tune in to the latest episode of Big Ideas for Small Business for an insightful conversation on AI, leadership, and building a business prepared for what’s next.

Find Doug on LinkedIn at www.linkedin.com/in/douglasjcase/

Learn more about Legacy Strategies & Intelligence at lsi.consulting/

In this exciting episode, Tim sits down with Doug Case, Founder and Principal Advisor at Legacy Strategies & Intelligence. With years of experience helping organizations navigate growth and transitions, Doug has witnessed firsthand how artificial intelligence is transforming the way businesses operate and shaping company culture. Tune in for an insightful conversation about the innovative technologies influencing today’s small businesses, and practical ways organizations of any size can leverage AI to work smarter for their company’s growth.

Find Doug on LinkedIn at https://www.linkedin.com/in/douglasjcase/

Learn more about Legacy Strategies & Intelligence at https://lsi.consulting/

This month, Tim sits down with Chris Norton to discuss resilience, navigating unexpected change, and finding purpose after adversity. Chris shares how a devastating football injury changed the course of his life—and the lessons he's learned over the past sixteen years that apply just as much to business as they do to life.

Whether you're leading a team, growing a business, or facing challenges of your own, this conversation offers practical insights on adapting, persevering, and moving forward.

Learn more about Chris' story at https://chrisnorton.org/

Bailee Hayden is back on the podcast this month—now as a licensed Certified Public Accountant (CPA). In this episode, she breaks down the financial strategies, documentation practices, and auditing essentials that help businesses stay organized.

Whether you're a business owner, entrepreneur, or emerging leader, this conversation is packed with practical insights you won't want to miss.

This month, Tim sits down with Joel Davis, founder of

J. Davis, Inc., a company that oversees five businesses across South Carolina. A self-made leader, Joel reflects on nearly 30 years of leadership shaped by trial, error, and hard-earned success. As new opportunities for growth emerged, Joel embraced fresh perspectives and new challenges—not only to provide for his family, but also to support the team behind his company’s mission and purpose. Tune in for an insightful conversation on personal and professional growth, perfect for business owners looking to embrace challenges and sharpen their sense of purpose.

Learn more at www.jdavisinc.com

This month’s podcast features Tim in conversation with Paul Foster, a founding member of Foster Victor. As a principal advisor, Paul shares deep expertise in the financial challenges businesses encounter, along with practical strategies for managing and optimizing key investments.

Whether you’re running an established company or launching a new venture, having clear visibility into your finances is critical. Tune in for actionable insights, straightforward advice, and guidance on connecting with professional financial support to strengthen your business.

Learn more about Foster Victor's services at https://fostervictor.com/

Find Foster Victor on social media:

Instagram: @fostervictorwealthadvisors

LinkedIn: https://www.linkedin.com/company/foster-victor-wealth-advisors/

What are the non-negotiables behind a successful business?

This month, Michael Brown sits down with Tim to break down the values, lessons, and strategies that shape strong leadership and build lasting relationships. Great leadership is built on knowing what you stand for, and if you're leading a business, this is a conversation you won’t want to miss.

Before there were results, there was the range. In this month's episode, Vincent Kabaso sits down with Tim and shares what it meant to become Zambia’s first PGA golf professional, and why perseverance, patience, and constant refinement mattered more than early recognition. Leadership is no different. Whether you’re building a career, a team, or a company, success comes from steady development, adapting to the conditions in front of you, and trusting the preparation you’ve put in.

Learn more about Vincent and his story at his website: https://vincentkabaso.com/

This month, Tim is joined by Brian Morris, the founder and CEO of Morris Strategic, a leadership consulting firm based out of Olathe, Kansas. Tim met Brian at a conference hosted by Maxwell Leadership, which inspired both leaders in navigating leadership in growing companies. Tune in for insightful methods of utilizing conference notes for successful business practices in any professional environment.

Find Brian on social media:

LinkedIn: https://www.linkedin.com/in/brian-morris-50ab48b2/

Facebook: https://www.facebook.com/brian.morris.757832

Instagram: brianmorris_bmo

Learn more about Morris Strategic at https://www.morrisstrategic.com/