In this episode of Double Tap, hosts Steven Scott and Shaun Preece kick things off with their usual banter, touching on everything from breakfast choices to the peculiar habit of eating fruit with stickers still on them.

The big news of the day, though, comes from Be My Eyes CEO Mike Buckley, who joins the guys to talk about the launch of the Service Directory in the Be My Eyes app. This new feature aims to dramatically expand the number of companies that people who are blind and partially sighted can connect to for customer service. Starting with about 600 companies, the directory will eventually include the top 10,000 B2C companies worldwide, offering a seamless, easy repository for customer service needs.

This initiative is not only a step towards better accessibility but also serves as a marketing and sales funnel for Be My Eyes, encouraging companies to establish deeper relationships and offer video customer service calls or AI-assisted calls.

Keep in touch by emailing us feedback@doubletaponair.com or call 1-877-803-4567 and leave us a voicemail. You can also find us across social media.

Big News From Be My Eyes

Double Tap is the show where blind people talk tech!  If you’re blind or partially sighted and have an interest in technology, this is the show for you.  Everyone is welcome no matter how old you are or how much or how little experience you have with technology. Each week the team will help you better understand how technology can help your everyday life, even if you have little or no sight.

Join the conversation and add your voice to the show either by calling in, sending an email or leaving us a voicemail!

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Phone: 1-877-803-4567

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In this episode of Double Tap, hosts Steven Scott and Shaun Priest are joined by Carrie Morales, also known as Carrie On Accessibility, to discuss the latest in Google technology, focusing on Android, Chrome OS updates, and the Google Pixel Watch 2.

Carrie is an avid Android user and fills the hosts in on what they've been missing out on as iPhone users.

NVDA's latest update, 2024.2, is also highlighted, featuring new additions like SoundSplit for audio channel separation, quick navigation commands, and enhancements in braille support. The hosts emphasize the importance of supporting NVDA through donations.

Meta's extension of video recording to three minutes on Ray-Ban smart glasses is another topic of interest. Steven shares his experience with the AI functionality on the glasses, noting its limitations outside the UK and the workaround using a VPN.

The show also touches on rumours about Amazon charging for an AI-powered version of Alexa, sparking a debate on the viability and customer acceptance of such a move. The hosts express skepticism about Amazon's strategy if they decide to implement subscription fees for advanced AI features.

Keep in touch with the show by emailing feedback@doubletaponair.com or call 1-877-803- 4567 and leave us a voicemail. You can also find us across social media @Double Tap On Air

New Update For NVDA, Meta Video Upgrades & Carrie On Google

On the show today, Steven and Shaun discuss Steven’s recent rant on YouTube, which has gotten him into trouble with some listeners.

Also, they reminisce about getting their first computers, and the excitement of the box more so than the computer itself. Plus there’s more headphone chatter and a recommendation from Steven for some good headphones.

Plus there are more listener emails focused on Shaun’s recent query about being able to watch live TV via the Apple TV smart box, leading to a heated discussion about the value (or lack thereof) of described video.

Keep in touch with the show by emailing feedback@doubletaponair.com or call 1-877-803-4567 and leave us a voicemail. You can also find us across social media @DoubleTapOnAir.

Your Feedback & Steven Is In Trouble

In this episode of the Best of Double Tap on YouTube, hosts Steven Scott and Shaun Preece discuss various topics related to technology, accessibility, and innovation. 

They delve into an interview with Charles Leclercq, the CEO of ARxVision, discussing the ARX AI headset and its features. The episode also explores the evolution of artificial intelligence, particularly in the context of ARxVision's developments. 

They also touch upon Microsoft's CoPilot Plus PCs and the innovative features they offer, such as the haptic touchpad and inclusive keyboards. Furthermore, the episode addresses the recall feature, its temporary halt due to security concerns, and the importance of ensuring user privacy and data security in technological advancements.

And Steven offers his own feelings on the demands by some in the blindness community for people to add alternative text to their images, suggesting blind folk could be better off accessing image descriptions by AI services instead.

Get ahead of the conversation and check out the Double Tap YouTube channel every Tuesday, Thursday and Saturday on the platform which you can find using this link: [https://www.youtube.com/@DoubleTapVideo]

Best of YouTube: ARX Vision, Microsoft Surface Accessibility & Alt Opinions On Alt Text

In this episode of Double Tap, hosts Steven Scott and Shaun Preece discuss a new video showing off the features of Open AI's Chat GPT 4o model, but why is Shaun so unimpressed?

Also, we talk about podcasts out there offering tips for iPhone users, following a question from listener Ronnie.

Our main story today however focuses on Sonos and the changes it made recently to its app, leaving many people who are blind unable to use their devices. We hear from listeners Nicki Keck and Elliot Stonhill who share their experiences, and we bring you a response directly from Sonos explaining what went wrong, and what they say they will do to ensure this never happens again.

Keep in touch by emailing us feedback@doubletaponair.com or call 1-877-803-4567 and leave us a voicemail. You can also find us on social media.

Sonos Responds To Criticisms Over New App

In this episode, Steven and Shaun get all nostalgic about their love of audio and long for the days of physical media rather than digital downloads.

However, they don’t stay nostalgic for long as they dive into the crazy world of Bluetooth speakers, multiroom systems and smart wireless headphones.

Steven talks about the new Bose Soundlink speakers and also shares that he is due to review a pair of the new Sonos Ace headphones, which he admits should be interesting considering the recent developments at the company which led to an inaccessible app being born affecting many blind people - more on that to come on the next Double Tap.

Keep in touch by emailing us feedback@doubletaponair.com or call 1-877-803-4567 and leave us a voicemail. You can also find us on social media.

Big News From Be My Eyes

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