BIGcast

Glen's wide-ranging conversation with Deluxe CEO Barry McCarthy and Technology Association of Georgia CEO Larry Williams spanning five decades of innovation, leadership in turbulent times, reinvention and civic responsibility. Also- another cautionary angle to the CrowdStrike mess, and Fintech Nation comes to Atlanta in August. Links related to this episode: Fintech South, August 27-28 in Atlanta; USE CODE FTS24FTSociety FOR A DISCOUNT ON REGISTRATION: https://www.fintechsouth.com/ Deluxe: https://www.deluxe.com/ The Technology Association of Georgia: https://www.tagonline.org/societies/fintech/ Join us for for the next CU Town Hall on Wednesday July 24 at 3pm ET/Noon PT for a live and lively interactive conversation tackling the major issues facing CUs today. It's free to attend (you might even win a door prize!), but advance registration is required: https://www.cutownhall.com/ Find us on X and BlueSky at @bigfintech, @jbfintech and @154Advisors You can also follow us on LinkedIn: https://www.linkedin.com/company/best-innovation-group/ https://www.linkedin.com/in/jbfintech/ https://www.linkedin.com/in/glensarvady/

Glen speaks with Co-Founder/CEO Austin Wentzlaff about Nook's mission to reclaim a personalized credit union member experience, and why his team planned to be a CUSO from the start. TruStage's Danielle Sesko explains how Payment Guard revamps a legacy loan insurance model for today's digital personal lending. And Glen senses a shift in the media narrative on Banking as a Service and FDIC insurance. Links related to this episode: Nook: https://www.nook-inc.com/ TruStage Payment Guard's Finovate Spring Demo: https://finovate.com/videos/finovatespring-2024-trustage/ Cornerstone/TruStage research paper on embedded payment insurance: https://www.trustage.com/business/insights/financial-trends/embedded-payment-insurance-digital-lending-research Last week's CU Town Hall featuring Roger Grimes on the ransomware climate: https://www.big-fintech.com/Media?p=cu-town-hall-episode-119-ransomware-protection-with-roger-grimes NY Times feature story, spurred by Synapse's bankruptcy, on consumer confusion around FDIC insurance: https://www.nytimes.com/2024/07/09/business/synapse-bankruptcy-fintech-fdic-insurance.html The Register's coverage of the Evolve bank breach, which also ensnared Synapse: https://www.theregister.com/2024/07/09/evolve_lockbit_attack/ Fintech Business Weekly's ongoing coverage of the Synapse/Evolve situation: https://fintechbusinessweekly.substack.com/ Join us for for the next CU Town Hall on Wednesday July 24 at 3pm ET/Noon PT for a live and lively interactive conversation tackling the major issues facing CUs today. It's free to attend (you might even win a door prize!), but advance registration is required: https://www.cutownhall.com/ Find us on X and BlueSky at @bigfintech, @jbfintech and @154Advisors You can also follow us on LinkedIn: https://www.linkedin.com/company/best-innovation-group/ https://www.linkedin.com/in/jbfintech/ https://www.linkedin.com/in/glensarvady/

Glen speaks with Bonifii CEO John Ainsworth about his firm's new collaboration with Metal and the next wave of identity solutions. Also- branches as community centers, the ongoing interchange/reward points battle, more "fun" in class action lawsuit land, and screen scraping stages a comeback. Links related to this episode: Bonifii's website, and its Metal Blockchain announcement: https://bonifii.com/2024/06/bonifii-joins-metal-blockchains/ The Points Guy's full-throated stance against the Credit Card Competition Act: https://thepointsguy.com/protect-your-points/ Airlines for America weighs in on rewards points: https://www.airlines.org/protect-our-points/ Glen's blog on the flurry of state interchange legislation: https://www.big-fintech.com/Media?p=a-state-of-confusion-interchange-battles-move-closer-to-home CPO Magazine's take on web scraping: https://www.cpomagazine.com/cyber-security/web-scraping-is-legal-for-now-but-it-may-be-hurting-your-business/ The proposed class action lawsuit against Navy Federal CU and Verint: https://www.classaction.org/news/class-action-lawsuit-says-navy-federal-credit-union-ai-tech-company-verint-tap-customer-service-calls Register for our next CU Town Hall on Wednesday July 10 at 3pm ET/Noon PT for a live and lively interactive conversation tackling the major issues facing CUs today. It's free to attend, but advance registration is required: https://www.cutownhall.com/

Find us on X and BlueSky at @bigfintech, @jbfintech and @154Advisors (same handles for both) You can also follow us on LinkedIn: https://www.linkedin.com/company/best-innovation-group/ https://www.linkedin.com/in/jbfintech/ https://www.linkedin.com/in/glensarvady/

Glen speaks with Glia's Jake Tyler about his firm's approach to delivering ethical AI solutions to financial institutions. Also- Finovate Best of Show winners, and the continuing crisis in card interchange. Links related to this episode: Glia: https://www.glia.com/news/glia-launches-first-responsible-ai-platform-purpose-built-for-financial-institutions Demo videos for Finovate Spring's Best of Show winners: https://finovate.com/videos/?filtertype=&showtypes=FinovateSpring&videostartyear=2024&showletters=A-Z Our November 2022 interview with Remynt founder Gwyneth Borden: https://www.big-fintech.com/Media?p=americas-got-access-vegas-has-crowds Glen's blog on the flurry of state interchange legislation: Last week's BIGCast on Apple Intelligence and proposed AI legislation: https://www.big-fintech.com/Media?p=algorithmic-discrimination-and-other-sci-fi-sounding-terms-relevant-today Check out BIG's AI Development offerings, enabling credit unions to streamline operations, amplify member experiences and capture new opportunities in the digital financial landscape. https://www.big-fintech.com/Products-Services/AI-Development

Find us on X and BlueSky at @bigfintech, @jbfintech and @154Advisors (same handles for both) You can also follow us on LinkedIn: https://www.linkedin.com/company/best-innovation-group/ https://www.linkedin.com/in/jbfintech/ https://www.linkedin.com/in/glensarvady/

So much news, so little time: John and Glen unravel Colorado's new Artificial Intelligence Act, Apple's hookup with OpenAI to fuel its own systems and the apparent unraveling of Visa/Mastercard's merchant settlement. Plus, watching Siri age in warp speed. Links related to this episode: Law Firm Mayer Brown's synopsis of Colorado's AI Act: https://www.mayerbrown.com/en/insights/publications/2024/06/colorado-governor-signs-comprehensive-ai-bill Colorado Public Radio's take on the state law: https://www.cpr.org/2024/06/17/colorado-artificial-intelligence-law-implementation-ramifications/ Javelin Research on the imperiled Visa/Mastercard settlement: https://www.paymentsjournal.com/visa-mastercard-settlement-unlikely-to-be-approved/ Marketing Dive summarizes Apple Intelligence and the OpenAI link: https://www.marketingdive.com/news/apple-intelligence-ai-openai-chatgpt-partnership-wwdc/718539/ The BBC's view from overseas (including Elon's disses): https://www.bbc.com/news/articles/c4nn5mejl89o Tim Cook interviewed by Marques Brownlee: https://www.youtube.com/watch?v=pMX2cQdPubk Check out BIG's AI Development offerings, enabling credit unions to streamline operations, amplify member experiences and capture new opportunities in the digital financial landscape. https://www.big-fintech.com/Products-Services/AI-Development Find us on X and BlueSky at @bigfintech, @jbfintech and @154Advisors (same handles for both) You can also follow us on LinkedIn: https://www.linkedin.com/company/best-innovation-group/ https://www.linkedin.com/in/jbfintech/ https://www.linkedin.com/in/glensarvady/

Glen speaks with TeamOnUP CEO Mike Kelly about "getting dreams done on purpose" and the beauty of small credit unions. Also, more on the Illinois interchange fiasco, the CFPB's latest populist outburst, and Glen welcomes Google to the world of incumbents. Links related to this episode: TeamOnUP: https://teamonup.com/ Mike Kelly's book "Meaning is the Mission" (print, Kindle, audio): https://www.amazon.com/dp/B0D1LG79GY Payments Dive's coverage of the Illinois Interchange bill: https://www.paymentsdive.com/news/illinois-debit-credit-card-interchange-swipe-fee-legislation/718371/ The CFPB's newly announced process for recognizing open banking standards (rigging be damned): https://www.consumerfinance.gov/about-us/newsroom/cfpb-launches-process-to-recognize-open-banking-standards/ Our April interview with FDX Managing Director Don Cardinal: https://www.big-fintech.com/Media?p=a-bluetooth-for-open-banking Glen's blog on GPT-4o's continuing drama (no pizza tips included): https://www.big-fintech.com/Media?p=artificial-intelligence-intellectual-property-and-missing-the-point-on-her Check out BIG's AI Development offerings, enabling credit unions to streamline operations, amplify member experiences and capture new opportunities in the digital financial landscape. https://www.big-fintech.com/Products-Services/AI-Development

Find us on X and BlueSky at @bigfintech, @jbfintech and @154Advisors (same handles for both)

You can also follow us on LinkedIn: https://www.linkedin.com/company/best-innovation-group/ https://www.linkedin.com/in/jbfintech/ https://www.linkedin.com/in/glensarvady/

John and Glen tackle several of the hottest topics impacting fintech today including audio (and video) at the heart of ChatGPT's new features, the sustained strength in Bitcoin and Ethereum values, and a landmark Illinois law's potential disruption of interchange. Links related to this episode: Our recent CU Town Hall in which John walks through ChatGPT-4o's prospects for credit unions: https://www.big-fintech.com/Media?p=cu-town-hall-episode-117-gpt-4o-for-credit-unions Our February 2023 BIGCast episode that flagged ChatGPT/"Her" similarities: https://www.big-fintech.com/Media?p=chatgpt-dont-you-just-love-it Glen's blog dissecting ScarJo, Tom Waits, intellectual property and human behavior: https://www.big-fintech.com/Media?p=artificial-intelligence-intellectual-property-and-missing-the-point-on-her OpenAI's video of two GPT4o bots interacting: https://www.youtube.com/watch?v=MirzFk_DSiI&t=239s The high school principal ensnared by a deepfake: https://apnews.com/article/ai-maryland-principal-voice-recording-663d5bc0714a3af221392cc6f1af985e Our 2024 predictions episode (John's Bitcoin outlook is at the 43:00 mark): https://www.big-fintech.com/Media?p=chatting-and-generating-2024s-fintech-predictions-hopefully-intelligently The National Association of Convenience Stores spikes the ball on Illinois' new interchange law https://www.convenience.org/Media/Daily/2024/May/30/1-Illinois-Eliminating-Swipe-Fees_GR Payments Dive's coverage of PayPal's ad service: https://www.paymentsdive.com/news/paypal-advertising-platform-retail-media-ai-commerce/717221/ Check out BIG's AI Development offerings, enabling credit unions to streamline operations, amplify member experiences and capture new opportunities in the digital financial landscape. https://www.big-fintech.com/Products-Services/AI-Development Find us on X and BlueSky at @bigfintech, @jbfintech and @154Advisors (same handles for both) You can also follow us on LinkedIn: https://www.linkedin.com/company/best-innovation-group/ https://www.linkedin.com/in/jbfintech/ https://www.linkedin.com/in/glensarvady/

Glen speaks with Peter Tapling of PTap Advisory about the mixed signals swirling around US open banking, and Anne Legg assesses credit unions' readiness for AI. Also- ScarJo haunts OpenAI, and playing SCOTUS Bingo at the CFPB! Links related to this episode: PTap Advisory: https://ptapadvisory.com/ Thrive Strategic Services: https://www.anneleggthrive.com/ The full CU Town Hall with Anne Legg on AI readiness: https://www.big-fintech.com/Media?p=cu-town-hall-episode-116-ai-readiness-for-cus-with-anne-legg Glen's Nacha Payments recap for America's Credit Unions: https://news.cuna.org/articles/123530-payments-looking-forward The Underground Generative AI white paper: https://mitchellstankovicassoc.podia.com/generative-ai-credit-union-values Politico's coverage of the Supreme Court's CFPB decision: https://www.politico.com/news/2024/05/16/supreme-court-upholds-cfpb-funding-saving-agency-00158348 Kevin Roose's NY Times coverage of OpenAI's GPT-4o public unveiling: https://www.nytimes.com/2024/05/14/technology/ai-chatgpt-her-movie.html Register for our next CU Town Hall on Wednesday May 22 at 3pm ET/Noon for a live and lively interactive conversation tackling the major issues facing CUs today. It's free to attend, but advance registration is required: https://www.cutownhall.com/ (past meetings can be viewed there as well) Check out BIG's AI Development offerings, enabling credit unions to streamline operations, amplify member experiences and capture new opportunities in the digital financial landscape. https://www.big-fintech.com/Products-Services/AI-Development Find us on X and BlueSky at @bigfintech, @jbfintech and @154Advisors (same handles for both) You can also follow us on LinkedIn: https://www.linkedin.com/company/best-innovation-group/ https://www.linkedin.com/in/jbfintech/ https://www.linkedin.com/in/glensarvady/

Glen chats with Nacha CEO Jane Larimer onsite at the recent Smarter, Faster Payments Conference- which managed to remain forward-looking while celebrating the 50th anniversary of the ACH network. ValidiFI's Shawn Princell makes a case for the groundswell in Pay By Bank interest, and a resigned disdain for checks seems to permeate the humid Miami Beach air. Links related to this episode: Nacha: https://www.nacha.org/ ValidiFI: https://validifi.com/?utm_source=bigfintech&utm_medium=podcast#offer Shawn Princell's recent article on Pay By Bank adoption: https://www.linkedin.com/pulse/pay-bank-roadmap-adoption-shawn-princell-ohbhf/ Nacha's new rules addressing credit push fraud: https://www.nacha.org/news/new-nacha-rules-take-aim-credit-push-fraud The Atlanta Fed's blog on these new Nacha rules: https://www.atlantafed.org/blogs/take-on-payments/2024/04/29/nacha-rule-changes-to-fight-authorized-payment-scams Register for our next CU Town Hall on Wednesday May 22 at 3pm ET/Noon for a live and lively interactive conversation tackling the major issues facing CUs today. It's free to attend, but advance registration is required: https://www.cutownhall.com/ Find us on X and BlueSky at @bigfintech, @jbfintech and @154Advisors (same handles for both) You can also follow us on LinkedIn: https://www.linkedin.com/company/best-innovation-group/ https://www.linkedin.com/in/jbfintech/ https://www.linkedin.com/in/glensarvady/

Glen speaks with Money Habitudes CEO Cara Macksoud about shifting money mindsets, the downside of the Great Wealth Transfer's "lottery wins," and how to start a constructive conversation on financial wellness. Also- nuggets from Block and PayPal earnings calls, and robust new Fed consumer data on economic decisionmaking. Links related to this episode: Money Habitudes: https://www.moneyhabitudes.com/ Goalsetter: https://goalsetter.co/ The Fed's Survey on Household Economics and Decision Making: https://www.federalreserve.gov/publications/2023-economic-well-being-of-us-households-in-2022-banking-credit.htm Callahan's blog summarizing these findings: https://creditunions.com/highlights/where-are-the-gaps-in-financial-inclusion/ Best Innovation Group's AI Development offerings: https://www.big-fintech.com/Products-Services/AI-Development Register for our next CU Town Hall on Wednesday May 8 at 3pm ET/Noon PT when Anne Legg will join us to continue early April's discussion of the foundation credit unions must establish to leverage Generative AI. As always, expect a live and lively interactive conversation tackling the key issues facing CUs. It's free to attend, but advance registration is required: https://www.cutownhall.com/ Find us on X and BlueSky at @bigfintech, @jbfintech and @154Advisors (same handles for both) You can also follow us on LinkedIn: https://www.linkedin.com/company/best-innovation-group/ https://www.linkedin.com/in/jbfintech/ https://www.linkedin.com/in/glensarvady/