BIGcast

John conspires with PSCU Senior Innovation Strategist Lou Grilli to conduct a real-world “white hat” test using AI to spoof voice recognition guardrails.    Links related to this episode:   Our earlier CU Town Hall in which John dug into the risk of voice spoofing: https://www.youtube.com/watch?v=DlKi9F4ywtU&feature=youtu.be    CNN’s “kidnapping scam” story leveraging voice spoofing: https://www.cnn.com/2023/04/29/us/ai-scam-calls-kidnapping-cec/index.html    Apple’s coming Personal Voice feature: https://aibusiness.com/ml/apple-will-let-users-clone-their-voices    The Guardian’s story of a successful AI voice spoofing: https://www.theguardian.com/technology/2023/mar/16/voice-system-used-to-verify-identity-by-centrelink-can-be-fooled-by-ai     PSCU’s Innovation page: https://www.pscu.com/innovation   Best Innovation Group is pleased to announce a new service line dedicated to helping credit unions build transformative AI-drive solutions for today’s technology-dominated world. When properly harnessed, artificial intelligence offers the potential to optimize many aspects of financial services - while enhancing personalization. Find out more here: https://www.big-fintech.com/Products-Services/AI-Development 

Follow the Best Innovation Group on LinkedIn: https://www.linkedin.com/company/best-innovation-group/  Follow Glen on Twitter @154Advisors Follow John on Twitter @jbfintech

James Anderson, Managing Director of Paze, shares a preview of the newest entrant to the digital wallet wars. Also- interchange rages anew, and Glen notes a possible pendulum shift in the rationale for automation.

Links related to this episode:

Paze:  https://www.paze.com/

The “Interchange Works” website: https://protectinterchange.com/

Citi’s automation-driven job cuts: https://www.cfodive.com/news/citi-mason-1600-job-cuts-severance-5000-automation-tech-transformation/653093/

Top Supply Chain Songs: https://mailchi.mp/mxdusa.org/chainmail-ai-at-the-table (scroll down to “R.I.P Gordon Lightfoot”)

…and our recent episode about how ChatGPT proposed fake ones: https://www.big-fintech.com/Media?p=chatgpt-hallucinations-lies-negotiations

Best Innovation Group is pleased to announce a new service line dedicated to helping credit unions build transformative AI-drive solutions for today’s technology-dominated world. When properly harnessed, artificial intelligence offers the potential to optimize many aspects of financial services - while enhancing personalization. Find out more here: https://www.big-fintech.com/Products-Services/AI-Development

Follow the Best Innovation Group on LinkedIn: https://www.linkedin.com/company/best-innovation-group/

Follow Glen on Twitter @154Advisors

Follow John on Twitter @jbfintech

Glen speaks with Beyond the Arc’s Steven Ramirez about the winners and key takeaways from Finovate’s Spring San Francisco showcase. Also- the Regulatory Roundabout, the CFPB’s busy stretch, and a deceptive headline Glen actually appreciated.      Links related to this episode:   Finovate’s demo site:  https://finovate.com/videos/?filtertype=&showtypes=FinovateSpring&videostartyear=2023&showletters=A-Z    Spring 2023 Best of Show winners: https://finovate.com/finovatespring-2023-best-of-show-winners-announced/    Beyond the Arc: https://beyondthearc.com/     My favorite of Chip Filson’s recent “Just a Member” blog posts: https://chipfilson.com/2023/06/credit-union-ceo-joins-iowa-bank-board/    The CFPB’s warning about deposits held with PayPal, Venmo, and CashApp: https://www.consumerfinance.gov/about-us/newsroom/consumer-advisory-your-money-is-at-greater-risk-when-you-hold-it-in-a-payment-app-instead-of-moving-it-to-an-account-with-deposit-insurance/        Join us Wednesday June 21 at 3pm ET/Noon PT for the latest edition of the CU Digital Town Hall, a live, lively and interactive meeting of industry leaders sharing best practices on the top issues impacting the credit union movement. Moderated by John Best of BIG and Mike Lawson of CU Broadcast:  https://www.cutownhall.com/ 

Follow the Best Innovation Group on LinkedIn: https://www.linkedin.com/company/best-innovation-group/ 

Follow Glen on Twitter @154Advisors Follow John on Twitter @jbfintech

Follow the Best Innovation Group on LinkedIn: https://www.linkedin.com/company/best-innovation-group/ 

Follow Glen on Twitter @154Advisors Follow John on Twitter @jbfintech

Glen speaks with the Curql Collective’s Jim Ryan about his group’s ongoing quest to bring cutting-edge fintech to credit unions and a new portal that advances the cause. Also, finding more avenues for cooperatives to cooperate.   Links related to this episode:     The Curql Collective:  https://www.curql.com/   VentureTech, November 6-8 near Dallas, TX: https://myventuretech.com/    The NCB Co-op 100: https://impact.ncb.coop/hubfs/assets/resources/NCB-Co-op-100-2022.pdf    Our recent interviews with Venture Tech winners from 2022 (Tanya Van Court of Goalsetter) and 2021 (Rhian Horgan of Silvur): https://www.big-fintech.com/Media?p=big-ideas-fintech-madness-cuso-optional        Join us Wednesday May 24 at 3pm ET/Noon PT for the latest edition of the CU Digital Town Hall, a live, lively and interactive meeting of industry leaders sharing best practices on the top issues impacting the credit union movement. Moderated by John Best of BIG and Mike Lawson of CU Broadcast:  https://www.cutownhall.com/ 

Follow the Best Innovation Group on LinkedIn: https://www.linkedin.com/company/best-innovation-group/ 

Follow Glen on Twitter @154Advisors Follow John on Twitter @jbfintech

Glen speaks with veteran journalist Michael Lev about the supply chain expert’s recent encounter with Chat GPT in which the platform confessed to making stuff up. Also- more on deposit outflows and the sketchy definition of a “small bank.” (Gordon Lightfoot soundtrack optional)   Links related to this episode:     MxD’s Chain Mail newsletter, and Mike’s tale of ChatGPT’s “hallucination”: https://mailchi.mp/mxdusa.org/chainmail-package-delivery-blues   Reuters’ coverage on how the much-hyped “deposit outflows” only affected a small group of “super-regionals”: https://www.reuters.com/markets/us/deposit-outflows-after-svb-collapse-concentrated-among-super-regionals-ny-fed-2023-05-11/    New York Fed research underpinning Reuters’ story: https://libertystreeteconomics.newyorkfed.org/2023/05/bank-funding-during-the-current-monetary-policy-tightening-cycle/    Last week’s BIGCast featuring retired Fed executive Rich Oliver on the latest Payments Study, and a look at deposit insurance hysteria: https://www.big-fintech.com/Media?p=payments-then-and-now    Glen’s blog on key takeaways from the Fed’s Payments Study: https://www.big-fintech.com/Media?p=a-belated-christmas-gift-new-fed-payments-data        Join us Wednesday May 24 at 3pm ET/Noon PT for the latest edition of the CU Digital Town Hall, a live, lively and interactive meeting of industry leaders sharing best practices on the top issues impacting the credit union movement. Moderated by John Best of BIG and Mike Lawson of CU Broadcast:  https://www.cutownhall.com/ 

Follow the Best Innovation Group on LinkedIn: https://www.linkedin.com/company/best-innovation-group/ 

Follow Glen on Twitter @154Advisors Follow John on Twitter @jbfintech

Glen unearths nuggets from the latest Federal Reserve payments data with the help of author, retired Fed exec and Payments OG Rich Oliver. Also- bizarre notions swirling around the insured deposit limit.    Links related to this episode:   The 2022 Federal Reserve Payments Study: https://www.federalreserve.gov/paymentsystems/fr-payments-study.htm    The Fed’s Check Sample Study: https://www.atlantafed.org/-/media/documents/rprf/publications/check-sample-survey/2023/05/05/2021-survey/report     “The Story of Payments” by Richard Oliver and George Warfel, Jr: https://www.nacha.org/content/story-payments    Gallup’s poll on consumer attitudes of deposit safety: https://news.gallup.com/poll/505439/half-worry-money-safety-banks.aspx    SoFi’s “FDIC Insurance Network”: https://investors.sofi.com/news/news-details/2023/SoFi-Checking-and-Savings-to-Offer-Access-to-Up-to-2-Million-in-FDIC-Insurance/default.aspx      Check out the Best Innovation Group’s latest offering, BIG Support 365. Our expert technicians integrate seamlessly with your existing teams, relieving them of monotonous server administration tasks and allowing your staff to focus on high-priority, member-centric initiatives: https://www.big-fintech.com/Products-Services/BIG-Support-365  

Follow the Best Innovation Group on LinkedIn: https://www.linkedin.com/company/best-innovation-group/ 

Follow Glen on Twitter @154Advisors Follow John on Twitter @jbfintech

More insights from Nacha Payments- including Glenbrook Partners’ Elizabeth McQuerry on the Faster Payments Barometer, and leaders from Akoya and Banked on the burgeoning Pay By Bank model. Also- insights from ETA Transact, and chipping away at MICA.   Links related to this episode:   The US Faster Payments Council: https://fasterpaymentscouncil.org/   Akoya: https://akoya.com/   Banked: https://banked.com/    Glenbrook Partners: https://glenbrook.com/    BNP Paribas’ overview of MICA: https://securities.cib.bnpparibas/markets-in-crypto-assets-regulation/    Last week’s BIGCast featuring more Smarter Faster Payments coverage, including Nacha CEO Jane Larimer: https://www.big-fintech.com/Media?p=rival-rails-same-day-successes     The Electronic Transactions Association: https://etatransact.com/    Nacha’s Smarter Faster Payments Remote Connect, May 8-10: https://payments.nacha.org/remote-connect      Check out the CU Town Hall, our live, lively and interactive monthly forum covering top-of-mind credit union issues. Request an invite for our late May session, and check out a replay of April’s continuing ChatGPT exploration with Central Willamette CU CIO Joey Rudisill:  https://www.cutownhall.com/  Follow the Best Innovation Group on LinkedIn: https://www.linkedin.com/company/best-innovation-group/  Follow Glen on Twitter @154Advisors Follow John on Twitter @jbfintech

Fresh from a content-rich Smarter Faster Payments conference, Glen shares interviews with Nacha CEO Jane Larimer and Open Payment Network Co-Founder/CEO Bradley Wilkes. Also, a first look at detailed data from the Fed’s triennial payments study.   Links related to this episode:   Nacha: https://www.nacha.org/   Smarter Faster Payments Remote Connect, May 8-10: https://payments.nacha.org/remote-connect    Open Payment Network: https://www.openpaymentnetwork.us/    The Federal Reserve Payments Study: https://www.federalreserve.gov/paymentsystems/fr-payments-study.htm      Check out the Best Innovation Group’s latest offering, BIG Support 365. Our expert technicians integrate seamlessly with your existing teams, relieving them of monotonous server administration tasks and allowing your staff to focus on high-priority, member-centric initiatives: https://www.big-fintech.com/Products-Services/BIG-Support-365   Follow the Best Innovation Group on LinkedIn: https://www.linkedin.com/company/best-innovation-group/ 

Follow Glen on Twitter @154Advisors Follow John on Twitter @jbfintech

We celebrate a milestone with fun facts from the first 100 episodes of our CU Town Hall, and share highlights from last month’s session with author/futurist Brett King. Also, FedNow refutes CBDC conspiracy theories- in real-time.       Links related to this episode:   The CU Town Hall archives: https://www.cutownhall.com/    Town Hall #100 with Brett King: https://www.youtube.com/watch?v=DnwwyQ-QQHk&feature=youtu.be    Brett’s latest book, “The Rise of Technosocialism”: https://riseoftechnosocialism.com/    Episode #68- Cannabis banking with Sundie Seefried: https://www.youtube.com/watch?v=yl5maAO2z78    Episode #85- CUs and Crypto with UNIFY CEO Gordon Howe: https://www.youtube.com/watch?v=6TeT9DFwE78    The Fed revises its FedNow FAQs to tamp down CBDC confusion: https://www.federalreserve.gov/faqs/is-fednow-replacing-cash-is-it-a-central-bank-digital-currency.htm    Bitcoin.com’s coverage of the bizarre FedNow “controversy” (NOTE- Glen finds this narrative misleading, but indicative of the social media dialogue): https://news.bitcoin.com/not-related-to-a-digital-currency-us-central-bank-addresses-concerns-over-fednow-payment-network/    Check out the Best Innovation Group’s latest offering, BIG Support 365. Our expert technicians integrate seamlessly with your existing teams, relieving them of monotonous server administration tasks and allowing your staff to focus on high-priority, member-centric initiatives: https://www.big-fintech.com/Products-Services/BIG-Support-365  

Follow the Best Innovation Group on Twitter: @bigfintech

Follow Glen on Twitter @154Advisors

Follow John on Twitter @jbfintech