Today’s guest is a man who definitely understands the e-Commerce field and the issues and challenges that surround it. Brent Bellm is the CEO at BigCommerce, and over the years he’s also held key roles at HomeAway, PayPal, eBay, Escalate, and more. Listen in to today’s episode to hear Brent discuss what he’s learned in previous roles that he took with him to BigCommerce, how his approach to business has shifted, and how he defines what his company is doing. 

Topics Discussed in Today’s Episode:

How Brent replies to email so quickly

What Brent learned from Escalate and why he thinks the space wasn’t ready at the time

How Brent applied what he learned later in BigCommerce

How Brent identified the mid-market gap

The biggest shift in approaching business at PayPal as opposed to BigCommerce

How Brent’s background helps him at BigCommerce

How Brent has weighed the pros and cons of opening up the market

What Brent’s lessons at PayPal Europe taught him that he’s using at BigCommerce

When Brent decided to go with the traditional model

How BigCommerce convinced investors that other e-Commerce businesses were not a threat

How Brent prioritizes his approach

Brent’s approach to hiring

Balancing each person’s superpower in a group

What is different since the IPO

Brent’s advice for entrepreneurs

Resources:

Automate BigCommerce order fulfillment with ShipBob

BigCommerce: Ecommerce for a New Era

Speakers:

Brent Bellm

Casey Armstrong (Host)