In this episode of The Results Loading... podcast, I sit down with Bill Spohn, CEO of TruTech Tools. We explore TruTech's rise in the HVAC industry, their innovative product line, and the journey that led to their success. Bill provides a deep dive into the challenges and triumphs of running a leading tool supply company, managing his love for engineering, the customer experience, running & growing the business and much more. Tune in for an inspiring conversation filled with insights and expertise!

(0:00) Introduction and guest welcome; Bill Spohn's background

(5:21) Balancing engineering and business roles; Staying competitive

(10:58) TruTech's business model and technological advancements

(19:03) Lessons from setbacks and the impact of COVID

(23:53) Ecommerce operations, inventory management, and industry partnerships

(27:52) Defining success and customer feedback

(29:08) Closing thoughts and future plans