Jennifer Hill talks to author and speaker, Blake Morgan, about how to build your brand. Blake shares her story about being an introvert and how she turned her weakness into a thriving business. Blake also discusses tips for successful networking and to create new opportunities.

blakemichellemorgan.com

Blake Morgan is a Customer Experience Futurist. Her first book is “More is More: How The Best Companies Go Farther and Work Harder To Create Knock Your Socks Off Customer Experiences.” Blake is adjunct faculty at the Rutgers executive education MBA program. Blake contributes to Forbes, the Harvard Business Review and Hemispheres Magazine. She is the host of The Modern Customer Podcast and a weekly customer experience video series on YouTube. She has worked with Ericsson, Intel, Verizon Wireless, and many more.