Join Oliver Banks and stay up to speed with the ever-evolving world of retail. In this episode:

News You Can Use

• The CrowdStrike issues with Windows causes major worldwide IT outages.
• Google raise eyebrows by reversing their plan to remove cookies from Chrome.
• Best Buy transform their purpose and introduce a 'spokeshologram' to engage customers.
• Meanwhile Ikea double down on convenience.
• And Amazon focuses attention on Prime subscribers.

The Book Club

In the Book Club this week, discover more from Oliver Banks's book, Driving Retail Transformation: How to Navigate Disruption and Change. In particular, hear more about becoming comfortable with uncertainty.

Find out more about the book, and read a sample, at DrivingRetailTransformation.com.

And Finally

The bakery Greggs are partnering with retail bank Monzo to launch an ATM with a twist. Listen in to see if they 'rose' to the challenge!

All this and much more on this episode of The Retail Show. Enjoy listening