Welcome to episode 11 of Blue Square SEO & Digital Marketing Podcasts. In this episode I talk about 10 ways to get more customer, client or patient reviews online.
Your business is online. You have a website, you have claimed your free Google My Business listing, You are even using social media now for your business. But do you really need to worry about online reviews from your customers, clients or patients? The simple answer is YES!
We all do it. Whether we are buying a new TV, washing machine, booking a holiday, going to a new restaurant, hiring a local business, such as a plumber, we look for reviews.
Let me ask you a simple question. If you had severe neck pain and were looking for a local chiropractor, you would probably use you smartphone, tablet or PC and search for 'chiropractor near me'. 3 local chiropractors would showup in Google Maps (assuming you are using Google). One has no star review, one has a number of 5 star reviews and the third has a number of 3 star reviews. How are you going to contact first? Probably like most people, the chiropractor with the 5 star reviews.
This just shows how powerful and important online customer reviews are. One caveat - make sure they are GENUINE reviews and not fake. Never, ever add fake reviews. If found out, your business will not be trusted.
So, in this short digital marketing podcast, you will learn 10 ways on how to encourage your customers, clients or patients to leave your business online reviews.
Are you struggling to get customer, client or patient reviews?
If you are finding it difficult or just don't have the time to get reviews from your customers, clients or patients, our review and online reputation management service can help. Contact us to learn more.
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