Finance and Coffee: Friday Wrap

Bluestone: Prime Lending, it's not just about the Rate


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In this Podcast, Dien Le and James Angus (Bluestone Mortgages Chief Customer Officer) have a candid chat about the anniversary of Bluestone's launch of their Prime Product.  More often than not, Brokers do not associate Prime Lending with Bluestone.  Topics discussed are: How has it been received, what challenges have they had and most importantly, what it means to have Prime offering and the Pillars Bluestone have in place to support it.

  • Not just a rate, but an experience - People First Culture
  • Commitment to turnaround time of less than 2 days
  • Hold / Wait times on the phone is no where near what can be deemed unprofessional
  • Internal staff levels to meet expectations of a broker.
  • Working with credit underwriters that will talk to you.
  • Also discussed are who will win the Melbourne Cup, what the RBA may do with rates and how the economy is going. Are the media focusing on the wrong stats? 

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    Finance and Coffee: Friday WrapBy Finance and Coffee


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