What happens when your mic fails during a powerful interview? You turn it into something even more personal. In this solo episode of Amplify with Purpose, Odette de Beer revisits the questions originally posed by Dr. Janine Do Cabo—pulling back the curtain on the real stories, raw moments, and lived truths behind her most shared quotes from From Heart to Bottom Line.

From building trust in business to staying soft when breakthrough feels hard, Odette shares personal reflections and CX insights for founders, leaders, and service-based entrepreneurs. You’ll hear why silence is a deal breaker, what real client loyalty looks like, and how to lead your business with clarity, consistency, and connection.

Plus, a standout story from hotel quarantine that proves the smallest moments can leave the biggest impact. (Thank you Pullman Adelaide)

This episode is for you if: – You’re navigating a hard season and wondering where the breakthrough is – You want practical tools to build trust and client loyalty – You believe business can feel good and work

Grab the book From Heart to Bottom Line on Amazon.

Like what you hear? Tag @odette_de_beer_amplify_purpose and share your favourite quote.

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