Boon or Bust

On this weeks episode of Boon Or Bust, we hit the road to talk with David McQuarrie, the Chief Commercial Officer of HP, to talk all things AI, HP, disability in the workplace and so much more!

On this weeks episode of Boon Or Bust, we hit the road to talk with David McQuarrie, the Chief Commercial Officer of HP, to talk all things AI, HP, disability in the workplace and so much more!

AI regulation is being built around the people making AI, and that is exactly the problem!

When an OpenAI agent accessed Australia’s Medicare site without its creators realizing it, the incident raised a bigger question: if even leading AI teams can lose track of what their agents are doing, how can businesses and governments keep people safe?

In this episode, we explore why self-regulation may not be enough and who should be held accountable when AI systems cause harm.

#AIAccountability #TechEthics #FutureOfAI #AIGovernance #SelfRegulation

Korea vs Australia - and the gap is bigger than tech

What struck me in South Korea was the energy.They feel like the 21st century belongs to them.

That mindset changes everything!

In Australia, we still talk like the future is something to survive.

In Korea, it feels like something to build.

That’s the real difference!

• optimism creates momentum

• momentum attracts investment

• investment shapes the next decade

If we want better jobs, better infrastructure, and a real shot at leading in AI and tech, we have to stop acting like the future is a threat.Maybe the first step is just believing we can shape it.

#TechOptimism #FutureOfWork #InnovationMindset #AIAustralia #DigitalFuture

What does digital sovereignty really mean for Australia? This conversation explores who controls our data, cloud systems, and AI, and why storing data locally does not always mean having control.

Hear why resilience, reliable backups, and a thoughtful mix of local and global technology matter, with the UniSuper cloud incident as a real-world example. A timely discussion for anyone interested in data security, national resilience, and Australia’s digital future.

Why is Australia racing to build so many data centres and who benefits?

Peter Hind and Matt Boon unpack the AI infrastructure boom, its impact on communities and resources, and why better planning and public engagement matter.#AIDatacentres #DataCentres #ArtificialIntelligence #TechPolicy #AustraliaTech #DigitalEconomy #AIInfrastructure #CommunityEngagement

AI agents aren’t just about working faster.They’re about rethinking the whole job.If your team is only asking “how do we do this better?” you’re missing the bigger shift - ask “what should we stop doing altogether?”Drop a 💬 if your org is already experimenting with AI agents.
Save this if you’re trying to build guardrails before the chaos starts.The best examples we’re seeing are simple:

• An EA built an agent that took 40 manual steps out of one executive’s calendar and travel admin.
• The real win wasn’t speed - it was redesigning the process.
• But without guardrails, an agent will do exactly what you told it to do, not what you meant.

That’s why HR, IT, and leadership need to be in the same room.AI transformation isn’t being done to people.
It has to be done with them.#AgenticAI #AIstrategy #FutureOfWork #HRTech #DigitalTransformation

AI Is About to Get Expensive. Are You Ready?

AI is about to get expensive in a way most teams are not ready for. The smartest organizations are not starting with prompts or tools—they are starting with FinOps, because without financial discipline, AI usage can quickly turn into surprise bills, runaway spend, and bad decisions.What looks like a technology strategy problem is really a cost-control problem.

As cloud moved companies from predictable CapEx to unpredictable OpEx, AI is now shifting from flat-rate subscriptions to token-based consumption—and that changes everything. Once usage becomes the bill, every prompt, retry, and employee interaction starts to matter.#AIstrategy #FinOps #CloudComputing #AITools #TechLeadership #ArtificialIntelligence #AITokens #AIลงCosts #TechStrategy #CloudCosts #AIGovernance #CIO #CFO #DigitalTransformation #EnterpriseAI

Customer centricity is either your biggest advantage or the thing that quietly damages your business. In this conversation, Peter and Matt explore why technology companies move toward customer lock-in, why customers become frustrated when they pay more for the same product, and how businesses can protect profitability without sacrificing trust.

The discussion examines the changing relationship between technology providers and their customers, from VMware and Oracle to Microsoft Publisher and the challenges of software end-of-life transitions.Customers do not expect every product or service to remain unchanged forever. However, they do expect transparency, meaningful value, and support when businesses make difficult decisions.

If you work in technology, IT, SaaS, software, product development, marketing, or business leadership, this episode offers valuable insights into customer experience, customer retention, vendor relationships, product innovation, and the future of customer centricity.

#CustomerCentricity #CustomerExperience #CustomerIsAlwaysRight #CustomerRetention #CustomerSuccess #Technology #ITLeadership #SaaS #Software #BusinessStrategy #ProductManagement #VendorManagement #CustomerTrust #DigitalTransformation #TechIndustry

Cybersecurity fatigue is making consumers dangerously complacent, and the latest Origin breach shows why that should worry every business and buyer. We break down credential stuffing, digital trust, third-party risk, open banking, multifactor authentication, and why the weakest link is often outside the bank itself.

#Cybersecurity #DataBreach #DigitalTrust #CredentialStuffing #CyberRisk #OnlineSecurity #InfoSec #DigitalEconomy #ThirdPartyRisk #OpenBanking #MFA #DataProtection #Privacy #CIO #TechLeadership