In this episode of the #BoosterLeaderPodcast, we're going back to Booster University 2015, where Booster Nation had the privilege of learning from the LEGENDARY Horst Schulze. Horst is the former President of Ritz-Carlton, the WORLD-FAMOUS luxury hotel brand and undisputed leader in providing exceptional customer service.
Note: quick heads up—the audio for this talk is not great. It was 2015, people. But the content is SO GOOD we HAD to share it with you. Also, if you have any thoughts or feedback on the podcast, send us an email at [email protected].