In episode 2, Mike (@MikeWagstaff_) and Kevin (@kevinwagstaff3) step through a less-than-stellar launch and what the first year was like growing Spectora from 0 customers and 0 brand awareness to 200 paying customers in year 1.
They dive into being "all in", having a maniacal approach to responding quickly, what customer service means, dealing with early bugs, resistance to change and showing up day after day when you still have massive imposter syndrome and don't know if you're going to make it.