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Brad Burdsall
Welcome to Rethink Your Business LAS VEGAS!
To subscribe to the podcast, please use the link below:
Click Here to Subscribe via iTunes
E59: Taking 1 Step Back & 2 Steps Forward to Success
GUEST: Brad Burdsall
Brad is the owner of Egg Works and Egg and I family Restaurants. Brad is a graduate of UNLV and has successful managed and ran other restaurants in Las Vegas. He currently has over 300 employees and 6 restaurants with a commissary home office. Brad spends his time checking in on his customers, managers, and spends a good amount of time developing his hot sauces, bloody Mary's, salsa's, and many other items. Brad is also a pinball addict and has 30 machines that he loves to play and tinker with.
SHOW DETAILS:
Many times we hear only about the failures in the restaurant business, and little about success. Today we are going to change this and share with you what success is in the restaurant world and how you can turn your passion into a thriving business.
We brought Brad Burdsall owner of Egg Works, and the Egg and I family Restaurants to share his secret sauce that has turned his passion for cooking into 6 locations and a commissary (home office).
Brad originally grew up in Ohio and started his college career at the University of Cincinnati. He left Ohio when his father decided that short trips to Las Vegas as a Professional Poker Player needed more time and he uprooted his family and moved to Las Vegas to continue his career. Brad continued his education at UNLV in Hotel/Restaurant field and Graduated in 1993.
Brad started out cooking at a young age and loved the reactions he received from those that ate his food. He kept himself in the food business to learn everything he could. He worked at Olive Garden waiting tables, a server at the Mirage Coffee Shop, and a Chef and Manager at the Macaroni Grill. All of these experiences along with his dedication working on business plans for Cinci's Chilli, and Egg Works prepared him for his first restaurant purchase. Brad purchased the "Egg & I" in 1998 and this was both exciting and scary as his first business purchase.
Brad has since opened 5 Egg Works locations and a Commissary Home Office. Brad knows that opening 1 store is tough, and the 2nd store is just as hard, but once you move on past 2 locations the easier it gets and the more prepared you and your staff are. This brings us to share the importance of training your staff. You need to invest the time and money into proper training and hiring the right employees, because they can make or break you. It is just as important to listen to what your customers needs and wants are as you help educate your customers to the level of service you offer.
Without passion for your business you you lose your focus. Even when starting out in your business like Brad did in his early days when he wore all the hats in his business from doing payroll, paying bills, cooking, cleaning and managing his restaurants. He did all of this until he met a man that gave him the best advice "You have 2 choices - working for your company or working to grow your company". Brad went from working in the business to working on the business.
Brad had his hands all over the business and letting that go was hard, but in order to find success he needed to step back and give control to his managers. The key to this success is surrounding yourself with good strong people. The other challenge Brad needed to fix was inconsistency of food at each location. One item particular is their top selling Banana Nut Muffins. They started to produce the muffins at their commissary and deliver these fresh to each location. They bake 2500 muffins a day along with great tasting chili, taco meat and much more made to be the same taste you love at each location.
Brad has done extremely well in the restaurant business and now has 300 employees. As you grow their needs to be processes in order to help with the people.
View all episodes
Welcome to Rethink Your Business LAS VEGAS!
To subscribe to the podcast, please use the link below:
Click Here to Subscribe via iTunes
E59: Taking 1 Step Back & 2 Steps Forward to Success
GUEST: Brad Burdsall
Brad is the owner of Egg Works and Egg and I family Restaurants. Brad is a graduate of UNLV and has successful managed and ran other restaurants in Las Vegas. He currently has over 300 employees and 6 restaurants with a commissary home office. Brad spends his time checking in on his customers, managers, and spends a good amount of time developing his hot sauces, bloody Mary's, salsa's, and many other items. Brad is also a pinball addict and has 30 machines that he loves to play and tinker with.
SHOW DETAILS:
Many times we hear only about the failures in the restaurant business, and little about success. Today we are going to change this and share with you what success is in the restaurant world and how you can turn your passion into a thriving business.
We brought Brad Burdsall owner of Egg Works, and the Egg and I family Restaurants to share his secret sauce that has turned his passion for cooking into 6 locations and a commissary (home office).
Brad originally grew up in Ohio and started his college career at the University of Cincinnati. He left Ohio when his father decided that short trips to Las Vegas as a Professional Poker Player needed more time and he uprooted his family and moved to Las Vegas to continue his career. Brad continued his education at UNLV in Hotel/Restaurant field and Graduated in 1993.
Brad started out cooking at a young age and loved the reactions he received from those that ate his food. He kept himself in the food business to learn everything he could. He worked at Olive Garden waiting tables, a server at the Mirage Coffee Shop, and a Chef and Manager at the Macaroni Grill. All of these experiences along with his dedication working on business plans for Cinci's Chilli, and Egg Works prepared him for his first restaurant purchase. Brad purchased the "Egg & I" in 1998 and this was both exciting and scary as his first business purchase.
Brad has since opened 5 Egg Works locations and a Commissary Home Office. Brad knows that opening 1 store is tough, and the 2nd store is just as hard, but once you move on past 2 locations the easier it gets and the more prepared you and your staff are. This brings us to share the importance of training your staff. You need to invest the time and money into proper training and hiring the right employees, because they can make or break you. It is just as important to listen to what your customers needs and wants are as you help educate your customers to the level of service you offer.
Without passion for your business you you lose your focus. Even when starting out in your business like Brad did in his early days when he wore all the hats in his business from doing payroll, paying bills, cooking, cleaning and managing his restaurants. He did all of this until he met a man that gave him the best advice "You have 2 choices - working for your company or working to grow your company". Brad went from working in the business to working on the business.
Brad had his hands all over the business and letting that go was hard, but in order to find success he needed to step back and give control to his managers. The key to this success is surrounding yourself with good strong people. The other challenge Brad needed to fix was inconsistency of food at each location. One item particular is their top selling Banana Nut Muffins. They started to produce the muffins at their commissary and deliver these fresh to each location. They bake 2500 muffins a day along with great tasting chili, taco meat and much more made to be the same taste you love at each location.
Brad has done extremely well in the restaurant business and now has 300 employees. As you grow their needs to be processes in order to help with the people.