Brainfood by Guru

How Your "Enablement" Engine Leaves Money on the Table pt1 

How to Combat Burnout in Your Support Team

How Your "Enablement" Engine Leaves Money on the Table pt 2

Join Kristen Swanson, former Director of Learning at Slack as she teaches us how to set ourselves up for maximum retention, at Empower 2019 brought to you by GURU.

Empower is two jam-packed days full of keynotes, panels, break out sessions, and networking. Keep an eye out for Empower 2020.

How to Create a Culture Where Knowledge Management Matters

Welcome to Empower, brought to you by Guru.  At Empower, you’ll collaborate and gain invaluable insights alongside CX, Sales, and Knowledge Management pros from hundreds of industry-leading companies like Slack, Zoom, Spotify, Square, and Shopify, to name a few.

After two jam-packed days, you’ll leave inspired, smarter, and leveled up to empower your teams to do their best work yet.

Get caught up on what you may have missed or want to relive from Empower 2019 as you listen to Guru CEO Rick Nucci open the conference. We cant wait to see you in 2020 https://empower.getguru.com/

How sales enablement lost its way:

Sales enablement is a strategic, ongoing process that equips all client-facing employees with the ability to consistently and systematically have a valuable conversation.

How to Create a Culture Where Knowledge Management Matters

Silos are out. Collaboration is in.

Today's episode features: Chris Anderson Director of Community and Learning at GURU and Joe Gaspard, Head of Content Management at YEXT. 

Delivering a white-glove experience through the customer journey is now table stakes, regardless of your industry. From working with your Sales team to implementation with Customer Success and ongoing support, customers expect a coordinated, knowledgable team to shepherd them through a smooth experience at every touchpoint.

A conversation about the journey at YEXT  in unifying Sales, Service & Success under a collaborative Revenue Team.

AI Suggest Walk-through: The Best Search is No Search