Cortex co-founder and CTO Ganesh Datta sits down with Sneha Rao, VP of Product, and Ahmed Bebars, Principal Engineer, both from The New York Times Developer Platforms team, to discuss what it means to build and operate a developer platform at scale across a complex media organization.
Sneha and Ahmed explain why developer platforms need a product mindset alongside engineering, how renaming their team from Delivery Engineering opened a broader strategic mandate, and why SRE and reliability belong inside the platform rather than a separate function. They also share how to think about build vs. buy, when to start a platform function, and why AI is another evolution in the platform story rather than a revolution.