Taking airline and travel retail to the next level  

David Turton, CTO at Branchspace, describes the Triplake delivery experience - during the pandemic - as a key part of the digital transformation strategy of Air Malta. He explains what Triplake is all about, how this becomes part of the digital transformation strategy, what the delivery really means, the optimisation journey which follows and how it helps to personalise offers and create new revenue streams truly.   

Dave also explains how the platform gives control back to the organisation, allowing real-time intervention without intermediates, increasing speed to market and reducing cost. Dave comments "Our goal with Triplake is to give our customers everything out of the box where possible, to allow (our customers) to be in control".   

And he describes an exciting roadmap and vision for Triplake, from loyalty integration and a b2b platform to real-time dynamic personalisation with the help of machine learning. All of this in the course of 2022.  

How Branchspace can help travel stakeholders with their digital transformation? Everyone is a bit different, one for all does not work. "We are willing to start the journey absolutely anywhere", says Dave.  

Do you want to learn more or have specific questions? Please contact us at [email protected].