Brandon Socket: Your Customer Success Manager

In this Episode I spoke with Canadian Motorsports Hall of Fame Driver Robin Buck. We discussed hand position, the importance of vision, how ABS works and tire technology. Robin is the Chief Driver Instructor for Jaguar Canada, has been a High Performance Instructor with BMW for 16 years and his racing career spans 47 years.

My apologies for the 3rd upload of this...the audio was too low :(

Today we discuss the Top 5 Must Do's with SocketTalk. This is a piece to DealerSocket Blackbird CRM that is vital to your success with building relationships with customers.

Today we discuss why your leads don't suck. We look at some pre form submission ideas and some post form submission ideas to help decrease the SUCKINESS Factor :)

Kattie and I discussed her Podcast, Self-Employment and Motherhood

Amar Soni from Edward Sterling Pierce (https://www.espmedia.ca/) was able to take some time to discuss Marketing during COVID-19 and what best practices have changed. We discussed how some dealerships hit the reset button and really looked into how they were marketing thus far. Lastly, we discussed fatherhood during COVID...Amar is a new Dad as of February and we couldn't be more excited for him and hi wife.

Dave Hicks is the Marketing and Business Development Manager at Ontario Motor Sales, Clarington Hyundai and Clarington Kia(I assume that will be the name). He's been in automotive for 26 years and we've had some great conversations over the years...none of them on a podcast. He's played a large role in who I am today in the automotive industry and it was great to get some insight on COVID-19 process changes, Marketing and parenting changes that will come in September.

Alyssa Brownlee is the General Manager at Kitchener Hyundai and has been n the automotive business for 20 years. We discussed how she, and her management team, navigated their way through the early days of COVID-19. We talked about the demeanor of the staff and how it changed they way they do business. 

The BrandonSocket Experience was created to change the automotive industry one day at a time. We'll also be speaking with everyday people doing extraordinary things within their respective industries.